Operations Administrator

Sterling Williams Ltd; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Sterling Williams Ltd. is seeking an Operations Analyst to join their London-based operations team. This hybrid, permanent role offers exposure to asset servicing and cash management within an investment management environment.

Responsibilities include managing corporate actions, pricing, tax administration, and data integrity across daily processes. The role suits someone with 1–3 years in financial services seeking growth in operations.

Qualifications

• Strong attention to detail and accuracy.
• Advanced/intermediate Excel skills.
• Strong communication and organisational skills.
• Ability to manage competing priorities and meet deadlines.
• Demonstrated initiative, ownership and problem-solving capability.
• Knowledge of equities, bonds, funds, ETFs and fixed income instruments.
• Knowledge of tax wrappers such as ISA, OSB and SIPP.

Responsibilities

• Provide oversight support for security setup and maintenance, ensuring data integrity.
• Maintain daily market prices and exchange rates and perform manual pricing when required.
• Manage static data queries and coordinate data clean-ups.
• Disseminate corporate action information to relevant areas and manage Instructions.
• Ensure client and fund accounts are updated with entitlements and income outcomes.
• Support tax procedures and related operational tasks with internal teams and providers.
• Administer daily banking and ISA/SIPP/cash administration activities.
• Maintain controls and provide clear updates to internal and external clients.

Skills

Attention to detail

Excel

Communication

Organization

Prioritization

Initiative

Problem solving

Tools

Excel

Job description

Operations Analyst

London/Hybrid

Permanent

Salary circa £35,000

Sterling Williams are working alongside a great Investment management company who are seeking a permanent member of staff to join their operations team, this role would be perfect for someone with 1-3 years exposure within finacial services.

Purpose

The role acts as a support function for all areas of Asset Servicing and Cash Management.

Day to day cover of BAU processes and procedures.

Maintain accurate security static data, pricing and exchange rate information.

Support end-to-end corporate actions and income processing activities.

Conduct Cash Management processes, including client payments, internal cash administration and ISA administration.

Support accurate tax administration and reporting within the Tax Team.

Act as a key operational contact for internal stakeholders and third-party service providers.

Contribute to operational excellence, risk reduction and process improvement initiatives.

Responsibilities

As part of the rotational role, responsibilities will include:

Provide oversight support for security set up and maintenance. Preservation of counterparties, holiday calendars, security types and trading-related static data.

Maintain daily market prices and exchange rates, including forwards, and complete manual pricing or price checking where required.

Manage static data queries and coordinate ad hoc data clean-ups to preserve data integrity.

Disseminate corporate action information to the relevant business areas and manage corporate action instructions.

Ensure client and fund accounts are updated accurately with entitlements and income outcomes.

Support CGT, book cost and income-related operational tasks and queries.

Maintain tax procedures and controls, working with internal teams and providers where required.

Administer daily banking, internal cash, SIPP cash and ISA administration activities.

Ensure daily, weekly and monthly controls are completed and appropriately evidenced.

Provide clear updates to internal and external clients and resolve enquiries in line with service expectations.

Support business projects, testing and operational components of new or changed products and services.

Keep abreast of relevant market, product, industry and regulatory developments impacting operational processes.

Stakeholder Management & Continuous Improvement

Build strong relationships with investment teams, dealing desks, custodians, auditors and service providers.

Support business projects and change initiatives.

Identify procedural improvements and operational efficiencies.

Maintain procedure documents and ensure adherence to controls.

Provide management information and operational reporting as required.

Skills & Experience

Strong attention to detail and accuracy.

Ability to interpret and summarise large quantities of information.

Advanced/intermediate Excel skills.

Strong communication and organisational skills.

Ability to manage competing priorities and meet deadlines.

Demonstrated initiative, ownership and problem-solving capability.

Knowledge

Knowledge of equities, bonds, funds, ETFs and fixed income instruments.

Knowledge of tax-wrappers such as ISA, OSB and SIPP.