Operations Administration Assistant

Challenge-TRG Recruitment; Milton Keynes; On-site; GBP 29,000; Full time

Job summary

Join a dynamic operations team as an Operations Administration Assistant within the luxury retail sector. This pivotal role focuses on ensuring seamless order fulfillment and support for logistics operations. Ideal candidates will have strong organizational skills, a detail-oriented mindset, and experience with systems such as SAP and Salesforce. With Monday to Friday working hours and a competitive salary, you'll play a vital role in enhancing customer experience.

Benefits

Flexible Pay via Wagestream

Opportunities for professional development

Qualifications

• Strong verbal and written communication skills required.
• Previous experience using SAP, AX, and Salesforce is essential.
• High attention to detail and accuracy is critical.

Responsibilities

• Manage and resolve order management issues promptly.
• Produce commercial invoices accurately and on time.
• Serve as a key point of contact for brand stakeholders.

Skills

Communication

Organisational skills

Attention to detail

Analytical abilities

Resilience

Tools

Microsoft Office (Excel, Word, Outlook)

SAP

AX

Salesforce

Job description

• Operations Administration Assistant Required
• Mon to Fri - 8am - 4pm (with a 30 min unpaid break)
• 37.5 hours paid per week
• £14.58 per hour, paid weekly (£28,500 per annum)
• Temp to Perm opportunity

Are you a highly organised professional with an eye for detail and a passion for operational efficiency? We're looking for an Operations Administration Assistant to support the seamless fulfilment of orders in the dynamic world of luxury retail. This is a pivotal role, ensuring smooth coordination between our internal teams and third-party logistics partners to uphold our high standards of customer experience.

Key Responsibilities

• Manage and resolve order management issues promptly, ensuring exceptional service
• Produce commercial invoices accurately and on time
• Serve as a key point of contact for brand stakeholders, understanding and meeting their specific operational needs
• Keep internal and external stakeholders informed throughout the order lifecycle
• Ensure adherence to warehouse shipping schedules and oversee out-of-schedule requests
• Secure bookings with retailers via coordination with logistics partners
• Investigate and resolve claims effectively with our 3PL partner
• Provide support to the Distribution & Logistics team and contribute to various ad-hoc projects as needed

What You'll Bring

• Strong verbal and written communication skills
• Excellent organisational and analytical abilities
• High attention to detail and accuracy in all tasks
• Resilience and flexibility in a fast-paced work environment
• Proficiency in Microsoft Office tools (Excel, Word, Outlook)
• Previous experience using SAP, AX, and Salesforce is essential - these systems are core to the daily operations
• Confidence in engaging and managing stakeholders at all levels
• French or Italian language skills would be advantageous but not essential.

Why Join Us?

You'll be part of a trusted operational team supporting an esteemed portfolio of luxury brands. If you're someone who thrives under pressure, values structure and precision, and takes pride in delivering excellence behind the scenes - this is your opportunity to make a tangible impact.

PAY RATE:

£14.85 per hour, paid weekly in arrears. (This is the equivalent of a £28,500 salary per annum).

We are a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

HOURS OF WORK:

Monday to Friday, 8am - 4pm with a 30 min unpaid break. 37.5 hours paid weekly.

This role is an immediate start.

HOW TO APPLY:

To apply, please submit your CV by clicking apply now and a member of our team will be in touch.

Challenge-trg Recruitment Limited are acting as an employment business for the purposes of this role. We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.