Operational Workforce Planning Lead - 6 month FTC

AXA UK; Bristol, Low Bolton; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

AXA UK is seeking an Operational Workforce Planning Lead for a 6-month fixed term contract. This key role involves developing workforce planning strategies, analyzing workforce data, and collaborating with stakeholders to ensure operational goals are met. The ideal candidate will possess strong analytical and leadership capabilities, and a background in workforce management.

Benefits

Competitive annual salary

Discretionary performance-based bonus

Private health cover

Contributory pension scheme

28 days annual leave plus Bank Holidays

AXA employee discounts

Qualifications

• Experience in workforce planning with leadership experience.
• Strong analytical skills and data interpretation abilities.
• Familiarity with workforce management best practices.

Responsibilities

• Develop and execute workforce planning strategy.
• Analyze workforce data for forecasting staffing needs.
• Collaborate with stakeholders for alignment on requirements.

Skills

Analytical skills

Leadership

Communication

Interpersonal skills

Organizational skills

Tools

Workday

Power BI

SQL

Job description

Description

Do you have data analytics experience in workforce planning (or a related field) with time spent in a leadership role? We’re seeking a skilled and strategic Operational Workforce Planning Lead to join our People team on a 6-month fixed term contract. We need a a skilled and strategic Operational Workforce Planning Lead to oversee the development and implementation of operational workforce planning to support some key areas of our business, and our ability to forecast resource needs and changes over a timeframe. This role is critical in ensuring that we have the right people, with the right skills, in the right places and positions to meet our operational goals. You’ll possess strong analytical skills, a deep understanding of workforce dynamics, and have a proven ability to collaborate with cross-functional teams and business stakeholders to accurately identify data requirements that will inform effective Operational Workforce planning and solutions.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations in Bolton, Tunbridge Wells or Bristol, visiting clients or attending industry events.

What you’ll be doing:

• Develop and execute a comprehensive workforce planning strategy that aligns with AXA’s operational objectives and long-term goals.
• Analyse workforce data and trends to forecast future staffing needs, changes in skills, and optimal locations over a 6-18-month horizon identifying gaps and recommend solutions to optimise workforce utilisation.
• Work closely with key stakeholders to understand their workforce requirements and ensure alignment with business strategies, provide detailed insights and forecasts to leadership enabling informed decision-making.
• Identify and implement process improvements in operational workforce planning methodologies to enhance efficiency and accuracy in staffing decisions (leverage stakeholder input to refine processes).
• Collaborate with Talent Acquisition and Learning and Development teams to identify skill development needs / insights identified through the reporting and tracking.
• Develop and maintain key performance indicators (KPIs) and reporting mechanisms to track workforce planning effectiveness.
• Lead change management initiatives to drive ongoing embedding and improvement of the data and reporting to meet ongoing business needs engaging with stakeholders to communicate changes and gather feedback.
• Ensure that all workforce planning practices comply with company policies, employment law, and industry standards while incorporating best practices in workforce management.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Experience in workforce planning, or a related field, with time spent in a leadership role.
• Strong analytical skills, with proficiency in workforce analytics and data interpretation, particularly in forecasting resourcing needs and skill requirements.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrable experience of Workday and power BI and access database / SQL – preferred by not essential, with a focus on data analytics capabilities.
• Proven ability to lead projects and manage cross-functional teams effectively.
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities and adapt to changing business needs.
• Familiarity with industry trends and best practices in workforce planning and resource allocation.

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary
• Discretionary company & performance-based bonus
• Private health cover
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Wellbeing services & resources

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are:

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.