Operational Trainer

Barchester-Healthcare; Oxford; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company car

Laptop

Phone

Pension contribution

Life cover

Job summary

Barchester Healthcare is seeking an Operational Trainer to deliver induction and development training across a defined region. You will be the first point of contact for new staff, demonstrating passion for the Barchester ethos and ensuring factual, compliant training delivery.

You will travel within a home-based role, coordinating calendars, maintaining training records, coaching staff, and supporting personal development plans while working closely with Home Managers to implement development

Qualifications

• C&G 7300 (or equivalent) qualification is required.
• Diploma level 3 in Health & Social Care or equivalent experience.
• Working knowledge of legislative requirements in the care sector.
• At least 2 years of training experience.
• Full UK driving licence is essential.

Responsibilities

• Coordinate and deliver induction and development training against Barchester objectives and statistics.
• Provide practical, hands-on training across a variety of subjects.
• Plan and publish training calendars.
• Ensure employee training files are up to date.
• Observe workplace practice and coach where appropriate.
• Arrange induction paperwork and a buddy for new employees.
• Maintain regular contact with new team members and support development.
• Attend external meetings and conferences as required.
• Promote learning and development opportunities offered by Barchester.
• Collaborate with Home Managers on individual personal development plans.

Skills

Training delivery

Legislation knowledge

Driving licence

Coaching & mentoring

Education

C&G 7300 (or equivalent)

Diploma level 3 in Health & Social Care

Job description

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.

Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.

This is a home-based position that will involve travel around a specific region.

NEED TO HAVE

• C&G 7300 (or equivalent)
• Diploma level 3 in Health & Social Care or experience of working in social care sector
• Working knowledge of legislative requirements in care sector
• 2 years training experience
• Full UK driving licence

NEED TO DO

• Coordination and delivery of induction and development training against Barchester objectives and training statistics
• Provide practical, hands on training across a variety of subjects
• Plan and publish training calendars
• Ensure employee training files are up to date
• Observe workplace practice
• Arrange induction paperwork and a buddy in advance of a new employee starting
• Maintain regular contact with new team members, coaching and supporting where appropriate
• Attend meetings and conferences external to the home where required
• Promote learning and development opportunities that Barchester offer
• Work with Home Managers to ensure the implementation of individual personal development plans

REWARDS PACKAGE

• Competitive salary
• Company car, laptop, phone
• Pension contribution and life cover

If you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.