Operational Team Manager

Vita Health Group Limited; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

Vita Health Group is seeking an Operational Team Manager for the Duty and Risk team within our NHS Talking Therapies service. You will oversee day-to-day operations and line-manage a team of Duty and Risk Mental Health Practitioners to ensure high-quality clinical practice and performance against service targets.

You will collaborate with multi-disciplinary teams, develop policies, manage budgets, and use Power BI for data analysis to drive service improvement.

Qualifications

• Experience of line management provision to teams.
• Experience working within multi-disciplinary settings.
• Experience generating policies and procedural working practises.
• Strong familiarity of using PowerBi for data analysis.
• Excellent verbal and written communication skills.
• Budget management experience.
• Experience working in mental health and/or employment within related fields.

Responsibilities

• Manage day-to-day operations of the Duty and Risk Team which supports NHS Talking Therapies services.
• Line manage Duty and Risk Mental Health Practitioners, including performance management and professional development.
• Ensure effective clinical practice to meet service delivery objectives.
• Coordinate staff and resources to meet service goals and performance targets.
• Build and maintain relationships with internal stakeholders and external partners.

Skills

Line management

Multi-disciplinary teamwork

Policy development

Power BI

Communication

Budget management

Mental health experience

Team collaboration

Leadership

Education

CMI/ILM qualification

Tools

Power BI

Job description

Vita Health Group (VHG) - part of Spire Healthcare Grou p - have an exciting development opportunity for an Operational Team Manager within our Duty and Risk team in our NHS Talking Therapies service.

What you will do in the role…

You will be reporting to the Operational Duty and Risk Manager. The Operational Team Manager is responsible for managing the day-to-day operations of the Duty and Risk Team which supports 7 of our NHS Talking Therapies services within the Mental Health Business Unit.

You will also be responsible for the line management of a team of Duty and Risk Mental Health Practitioners, including performance management, professional development, and ensuring effective clinical practice to meet service delivery objectives.

This role involves overseeing service delivery, coordinating staff and resources, and ensuring operational efficiency to meet service goals and performance targets.

The role also requires building and maintaining effective working relationships with internal stakeholders and external partners to support the service's objectives.

Previous applicants need not apply.

Skills and experience:

• Experience of line management provision to teams
• Experience working within multi-disciplinary settings
• Experience generating policies and procedural working practises
• Strong familiarity of using PowerBi for data analysis
• Ability to work individually or within a team and foster good working relationships
• Excellent verbal and written communication skills
• Charted Management Institute Qualification / Institute of Leadership and Management
• Experience of budget management
• Experience working in mental health and/or employment within related fields

About Us

As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.

Working here

We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

• Supportive teams and managers
• A positive and inclusive culture
• Strong well-being and mental health support
• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package – further details here Careers - Vita Health Group

Equality Diversity & Inclusion

We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:

• Positive action through Ethnicity and Gender Matters initiatives

If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at [e-mail]

Additional information

All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.

Your application data is handled securely in accordance to UK GDPR guidelines.

We may close jobs to new applications earlier than original stated closing date.