Operational Team Manager

Essex Partnership University NHS Foundation Trust; Basildon; On-site; GBP 57,000 - 65,000; Full time

Job summary

A healthcare organization in Basildon is seeking an Operational Team Manager to lead the South West Essex At Risk of Mental State (ARMS) Team. This role involves managing a multidisciplinary team, ensuring effective delivery of mental health services, and implementing quality improvement initiatives. Candidates should possess a professional qualification in mental health and relevant leadership experience. Competitive salary ranges from £57,888 to £64,880 per annum.

Benefits

NHS discounts for staff

Excellent training facilities

Flexible working options

Qualifications

• Educated to first degree level with evidence of further study or equivalent.
• Professional qualification in Mental Health or equivalent required.

Responsibilities

• Manage the ARMS team and ensure quality care delivery.
• Develop interagency relationships to support integrated care pathways.
• Implement a team approach to enhance clinical decision-making.

Skills

Clinical experience in Mental Health Services

Team leadership

Understanding of NHS priorities

Service transformation knowledge

Education

Professional qualification in Mental Health

First degree level education

Job description

Overview

Operational Team Manager – Essex Partnership University NHS Foundation Trust

Closing date: 14 October 2025

You will be responsible for the management of the South West Essex At Risk of Mental State (ARMS) Team covering Thurrock/Basildon/Brentwood/ Wickford and lead in delivering a service to clients identified as having an At Risk Mental State (ARMS).

As a specialist mental health service, ARMS is based on NICE-recommended interventions which include comprehensive assessment and psychological interventions for psychosis or co-existing mental health problems (e.g. depression, anxiety, emerging personality disorder, substance misuse). These activities are often supported with family interventions, care coordination, social prescribing and education/employment support.

Main duties of the job

The successful applicant will lead a wider team of Psychological therapists, Recovery Coordinators, Support Workers and Employment/Education Advisor as part of the ARMS team. This is a newly commissioned service aiming to recruit supportive, highly skilled, established and professionals. The ARMS service will work closely with ESTEP (Essex Support and Treatment for Early Psychosis). As part of the wider preventative mental health strategy, the service will develop and maintain links with other community mental health teams and colleagues within In-Patient settings.

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Job responsibilities

Responsible for the overall delivery of a range of evidence based interventions to service users based on identified needs utilising agreed patient reported outcome measure tools and assessments such as CAARMS

Ensure service users are seen in a timely manner by the right person, at the right time, in the right location.

Implement a team approach to case management where practitioners are not isolated in decision making and have the ability to access a range of expertise to inform decision making.

To take responsibility for supervising and managing clinical activity and casework

Develop robust interagency relationships with key stakeholders and other outside agencies supporting the development of the integrated care pathways and locality working.

Ensure the efficient and effective operation of the service, managing budgets, matching resources to need, and coping flexibly with workload pressures.

Work collaboratively with the Mid & South Essex care unit corporate support services to establish and manage operational systems which highlight early warning of deviation from financial / activity targets, and initiate corrective action.

Assist in planning and managing the implementation of projects to improve facilities and working practices, as agreed with the Associate Director .

Ensure through implementing effective performance management that all key performance indicators and targets identified by the Trust are met.

Responsible for the coordination and management of the team in providing a safe, effective and therapeutic clinical service, ensuring the delivery of high quality care and support.

Person Specification

Education / Qualification

• Professional qualification in Mental Health or equivalent
• Educated to first degree level with evidence of further study or equivalent
• Nursing and Allied Health and Social Care Professionals
• Evidence of specialist study / qualifications
• Qualification in prescribing

Knowledge

• Understanding of NHS priorities within the sphere of Mental Health and Social Care.
• Knowledge of service transformation including Primary Care Networks,
• Understanding of the management and transformation of clinical service.

Skills/Experience

• Varied clinical experience in a range of Mental Health Services (or other relevant health/social care settings).
• Recent particRecent demonstrable success in delivering high-quality clinical performance that complies with national indicators and local quality targets.ipation and leadership in positive clinical innovation and service transformation.
• Recent participation and leadership in positive clinical innovation and service transformation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Essex Partnership University NHS Foundation Trust

£57,888 to £64,880 a yearPlus HCA per annum pro-rata