Operational Support Team Member

Warner Hotels; Tye; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free gym access

Food discounts onsite

Staff discounts

Career development

Job summary

Sinah Warren, part of the Warner Hotels Group, seeks an Operational Support Team Member to help run daily hotel operations through administration and cross-team support. You will assist with employee relations, finance, inductions, uniform, and training compliance to ensure a consistent, excellent colleague experience.

Based at Hayling Island, you will support the Cluster Operational Support Coordinator to ensure teams at Sinah Warren and Lakeside hotels have what they need to run their

Qualifications

• General administration across a range of tasks, including employee relations, finance, inductions, uniform, and training compliance.

Responsibilities

• Uniform and stationery ordering.
• Petty cash processing.
• Maintaining internal noticeboards and communications.
• Coordinating onboarding administration and inductions for new colleagues.
• Supporting team IT queries and on-boarding processes.
• Quarterly sundry stocktaking and monthly float counts.

Skills

Administrative support

Team coordination

Communication

Job description

Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.

Operational Support Team Member plays a key role in supporting the smooth day-to-day running of hotel operations through effective administration and team support.

As our Operational Support Team Member, you'll assist with general administration across a range of tasks, including employee relations, finance, new starter inductions, uniform, team training compliance, on-boarding, and team engagement activities to ensure operational consistency and an excellent colleague experience.

You'll be supporting the Cluster Operational Support Coordinator, to ensure that the teams at the Sinah Warren and Lakeside hotels have what they need to run their departments effectively.

Key responsibilities for the Operational Support Team Member will include:

• Uniform and stationery ordering
• Petty cash processing
• Maintaining internal noticeboards and supporting internal communications across departments
• Acting as a point of contact for operational administration queries
• Coordinating onboarding administration and hosting inductions for new colleagues
• Supporting team IT queries
• Safe & Secure reporting and compliance
• Quarterly sundry stocktaking
• Coordinating Uniform stock in line with budget
• Supporting with live in room checks
• Monthly float counts
• Tracking open tabs on tills, to ensure they are closed daily
• Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as "Glow Getters"
• Helping maintain a positive and inclusive team culture across the hotel

The benefits of working with Warner Hotels

• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.