Housekeeping Team Member

Warner Hotels; Tye; On-site; GBP 11,020 - 16,531; Full time

Job summary

Warner Hotels is hiring a Housekeeping Team Member at Sinah Warren on Hayling Island. This coastal 258-bedroom hotel features a theatre, spa and leisure facilities, including indoor and outdoor pools, plus an on-site restaurant and bar.

You will work with the Housekeeping Manager and Team Leaders to deliver guest-ready rooms and exceptional service, ensuring the guest journey from arrival to settling into their room is seamless.

Qualifications

• A people person who would put the guest journey at the heart of everything they do.
• Willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.
• A promise to come to work as your whole authentic self.

Responsibilities

• Deliver high-quality housekeeping to ensure guest rooms are perfectly kept.
• Support the Housekeeping Manager and Team Leaders to keep the guest journey smooth from arrival to room.
• Work with a large team to ensure guests enjoy the highest quality stay.

Skills

Guest service mindset

Team player

Willingness to learn

Customer focus

Job description

Overview

Join our team at Sinah Warren, part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is a beautiful coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar located on Hayling Island off the Hampshire coast close to Portsmouth.

Hourly rate: Up to £12.71 per hour dependent on age

Responsibilities

We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels.

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What we are looking for

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]