Operational Support Manager

Somerset NHS Foundation Trust; Taunton; Sur place; GBP 42 000 - 54 000; Plein temps

Résumé du poste

Somerset NHS Foundation Trust in Taunton is seeking a senior administrator to lead and manage the administrative services within Surgical Services. You will provide clear leadership to administration staff and oversee workforce management, performance monitoring and service improvement initiatives.

The role supports the achievement of key targets, including RTT and cancer performance standards, and works closely with managers, clinicians and other stakeholders to streamline processes, maintain

Qualifications

• Proven ability to lead administrative teams in a hospital setting.
• Experience coordinating workforce planning and performance metrics.
• Strong focus on data quality and policy compliance.

Responsabilités

• Lead and manage the administrative services within Surgical Services.
• Drive service improvement initiatives and ensure RTT and cancer targets are met.

Connaissances

Leadership

Administration management

Workforce planning

Performance monitoring

Description du poste

This role is responsible for leading and managing the administrative services within Surgical Services, ensuring efficient, high-quality support for patients, clinicians and operational teams.

You will provide leadership to administration staff, oversees workforce management, performance monitoring, service improvement initiatives and supports the achievement of key operational targets, including Referral to Treatment (RTT) and cancer performance standards.

You will work closely with managers, clinicians and other stakeholders to streamline processes, improve patient pathways, maintain data quality and ensure compliance with Trust policies and procedures.