Operational Support and Compliance Partner (Interim)

SeeAbility; Leatherhead; Hybrid; GBP 60,000; Full time

Job summary

A leading charity in disability support is seeking an Interim Operational Support Partner to ensure compliance and quality across homes in the UK. This role involves hands-on support, conducting audits, and prioritizing the needs of residents. The ideal candidate has strong experience in adult social care and must be willing to travel. Competitive salary and benefits offered, including mileage reimbursement and professional development opportunities.

Benefits

Mileage reimbursement

33 days holiday (increasing to 41 with service)

Paid DBS and renewals

Qualifications

• Experience in adult social care at a senior level is essential.
• Proactive and solutions-focused mindset required.
• Candidates must possess a full UK driving license.

Responsibilities

• Elevate quality and compliance across service delivery.
• Conduct audits and ensure homes meet CQC standards.
• Champion person-centred care.
• Respond swiftly to emerging needs and provide actionable feedback.

Skills

Proven experience in turnaround or operational support within adult social care

Deep knowledge of CQC regulations

Strong communication skills

Ability to travel extensively

Job description

Overview

Role Description

Join our team as the Operational Support Partner. Location: Across all homes spanning Oxfordshire, Devon, Kent & East Sussex. Salary: £60,000 per annum, mileage plus benefits. Hour: Full time, 37.5 hours per week, Interim for 12 months. Driving Required: Driving own vehicle is essential.

An exciting interim opportunity has arisen. Are you the kind of person who thrives on challenge, adapts in an instant, and brings clarity and confidence to complex care environments?

Do you have the agility to travel across regions and the resilience to adapt to changing priorities? Are you looking for a role where no two days are the same, and your expertise is truly valued?

If you’re ready to be the driving force behind quality and compliance in homes that support adults with learning disabilities, this may be the role for you.

As a charity we are committed to ensuring the people we support have the very best support and live their best lives. We are investing in an Operational Support Partner to provide hands on tactical support to our Registered Managers.

Your Role

As an Interim Operational Support Partner (12 months) you’ll be the trusted right hand to our Registered Managers stepping into services that need expert guidance, a fresh perspective, and a steady presence. You’ll work shoulder-to-shoulder with teams in supported living and residential settings, ensuring every home is safe, compliant, and truly person-centred.

This is a mobile, high-impact role. You’ll be deployed where you’re needed most, from Oxfordshire to Devon, across to Kent and East Sussex. Whether it’s supporting a turnaround, preparing for inspection, or simply being an extra pair of eyes you’ll be there, making a difference.

Your Responsibilities

• Partner with local managers to elevate quality and compliance across all aspects of service delivery
• Conduct audits, reviews, and hands-on support to ensure homes meet and exceed CQC standards
• Champion person-centred care, ensuring the people we support are at the heart of every decision
• Respond swiftly to emerging needs, shifting direction with confidence and purpose
• Provide clear, actionable feedback and help embed sustainable improvements

Your Expertise

• Proven experience in turnaround or operational support within adult social care, ideally learning disabilities at a senior level
• Deep knowledge of CQC regulations and best practice in supported living and residential care
• A proactive, solutions-focused mindset with exceptional attention to detail
• Ability to travel extensively and adapt quickly to changing priorities
• Strong communication skills and a collaborative approach
• Full UK driving licence and access to your own vehicle

What you can look forward to

• Be part of a values-driven organisation that puts people first
• Make a tangible impact across multiple services
• Enjoy autonomy, variety, and the opportunity to shape outcomes
• Receive mileage reimbursement and travel support
• Access ongoing professional development and career growth

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Please kindly upload your CV for us to consider your application.

#INDSJS

Your Benefits

Why we work for us?

• Your development and appreciation

• Annual excellence awards

• Long service awards every 5 years and recognition

• Development Discussions: Opportunity to discuss your progress and your future

• Leadership development academy for the next steps in your career

Your work-life balance

• 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)

• Life events: Time off when you need it most

• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years

• Buy or sell annual leave scheme

• Enhanced Family-Friendly Pay

• Paid Fertility Leave

• Carers Leave available

Your money goes further

• £500 monthly bonus scheme for two lucky colleagues

• Eligible for Blue Light Card discounts

• Discounts and cashback at hundreds of shops, restaurants and activities

• Access to Tickets for Good

• Pay reviews and commitment to pay competitive rates

• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

• Paid DBS and renewals

• Season ticket loans

• Advance Pay/Savings scheme using WageStream app

Your wellbeing counts

• Cycle to Work scheme

• Life assurance of 2x annual salary

• Free 24/7 employee assistance programme for advice and support

• Free eye test

• Discounted Gym Membership

• Dedicated in house Wellbeing Coach for your team

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that prospective employees will be subject to DBS Checks, Right to Work, Health Declarations, and References as part of the onboarding process to ensure safety and compliance accordance to Care Quality Commission requirements. These checks will be carried out and completed prior to offering a date to start employment at SeeAbility’s expense.

Diversity

• SeeAbility is committed to diversity, equity, and inclusion.
• Welcomes applications from all identities, including those with disabilities or neurodivergent conditions.
• Reasonable adjustments are available throughout the recruitment process.
• In some cases, roles may be exempt under Equality Act 2010 (Schedule 9, Part 1) due to genuine occupational requirements.