Operational Support Agent

Manpower UK Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operational Support Agent to enhance the efficiency of their office operations in Preston. This role is pivotal in supporting drivers and ensuring smooth communication across departments. You will be responsible for handling queries, performing administrative tasks, and liaising with customers regarding parcel deliveries. If you are proactive, IT literate, and have a knack for administration, this temporary position offers a fantastic opportunity to contribute to a dynamic team. Join a company that values your skills and offers a supportive work environment.

Qualifications

• Must be IT literate and have prior administration experience.
• Customer service experience is desirable.

Responsibilities

• Support internal drivers and address delivery queries.
• Perform general administration and data analysis.
• Liaise with departments and track parcels as needed.

Skills

IT Literacy

Administration Experience

Customer Service

Communication Skills

Job description

Job Role: Operational Support Agent
Hours: Monday to Friday, 40-hour week.
Location: Preston (PR26)
Pay: £12.82 per hour

Manpower is pleased to be recruiting for one of our National Clients for an Operational Support Agent based in Preston, on a temp basis. This job role is to help with the day-to-day running of the office and to support the drivers.

Your Responsibilities

• Dealing with internal drivers and answering any queries they may have with regards to deliveries
• General administration duties
• Analysing data
• Liaising with other departments
• Speaking to customers regarding parcel delivery where necessary
• Archiving and sorting paperwork
• Tracking any parcels where necessary

Qualifications and Essentials

• Must be IT literate
• Must have previous experience within administration
• Previous customer service experience is desirable
• Happy to communicate throughout the team and liaise with other departments

If you meet the above requirements and are available to start ASAP, click apply now!