Operational Services Supervisor

ZipRecruiter; Kidderminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company is seeking an Operational Services Supervisor in Kidderminster to lead frontline services for the Wyre Forest area. This role involves maintaining a safe and clean environment through effective inspections and resource management. The successful candidate will demonstrate leadership capabilities, ensure health and safety compliance, and uphold high customer service standards.

Qualifications

• Experience in leading operational teams.
• Demonstrated understanding of health and safety procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and manage operational services, ensuring cleanliness and safety.
• Oversee staff coordination for efficient task completion.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer Service

Health and Safety Compliance

Job description

Job Description

Job title: Operational Services Supervisor

Location: Kidderminster

Hours: 37hrs - Any 4 & 5 day working patterns apply from any 7 days)

Rate: PAYE £15.67ph - £16.98ph

Main Purpose: You will be responsible for leading frontline services to the of the Wyre Forest in the areas of Operational Services, including Waste, Street Scene and Parks Operations. You will be required to provide a lead role to ensure the area remains safe clean and looking good through effective place inspection and deployment resources specifically within the Parks and Open Spaces.

Required to lead and direct the team on the ground to ensure works are carried out safely in accordance with Health and Safety procedures.

Job Role:

• Lead Operational Services to maintain a safe, clean, and well-managed environment through inspections and resource deployment.




• Oversee frontline deployment, ensuring efficient task completion and effective staff coordination to achieve high performance and minimal wastage.




• Ensure compliance with Health and Safety regulations, including training, risk assessments, protective equipment use, and safe operations.




• Supervise machinery and vehicle maintenance, managing equipment records and stock levels to support service efficiency.




• Collaborate with internal and external stakeholders to enhance service delivery, income , and business growth.




• Uphold excellent customer service, demonstrating professionalism, adaptability, and commitment to service values.