Operational Risk Lead, Business Risk

NatWest Group; Birmingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

NatWest Group is seeking an Operational Risk Lead within C&I Business Risk to provide expert oversight of risk across selected C&I products and services.

You will drive consistency in risk appetite, identify themes, and work with stakeholders to strengthen controls and mitigation across information security, technology, and third-party risk domains.

Qualifications

• Significant experience in Operational Risk across complex product areas.
• Experience in Information Security, Third Party risk, or Operational Resilience is important.
• Strong understanding of Enterprise-Wide Risk Management Framework and regulatory expectations.

Responsibilities

• Provide expert oversight across Operational Risk within C&I RFB, strengthening risk practices.
• Identify priorities and implement mitigation strategies with stakeholders across the business.
• Ensure compliance with internal policies, regulatory requirements and risk management frameworks.
• Produce risk appetite insights and support business objectives.

Skills

Operational Risk

Information Security

Third-Party Risk

Stakeholder Influence

Risk Reporting

Job description

Join us in C&I Business Risk as an Operational Risk Lead

• You’ll provide specialist Operational Risk expertise across Commercial & Institutional (C&I) RFB Non-Personal products and services, making sure key risks are identified, monitored and managed effectively

• With a focus on Information Security, Technology, Operational Resilience and Third-Party risk, you’ll understand how these risks are connected and materialise across the franchise
• Build valuable experience across a diverse range of operational risk themes, helping shape how the franchise responds to an evolving risk landscape

What you’ll do

As our Operational Risk Lead, you’ll provide expert oversight and insight across Operational Risk within C&I RFB, helping strengthen risk management practices and support the delivery of business objectives. You'll drive awareness of operational risk across the franchise, helping identify priorities and implement effective mitigation strategies. Working closely with stakeholders across the business, you'll help secure compliance with internal policies, regulatory requirements and risk management frameworks.

Your work will focus on:

• Owning the application of the Operational Risk Appetite Statement framework across C&I RFB, driving consistency, simplification and continuous improvement
• Identifying trends and emerging themes through operational risk, conducting thematic reviews and recommending actions that strengthen controls and risk management
• Producing the monthly Level 1/2 Operational Risk Appetite Statements, providing insight into risk trends, emerging issues and areas requiring attention

The skills you'll need

To thrive in this role, you’ll bring significant experience in Operational Risk, with expertise in at least two of the following areas: Information Security, Technology, Third Party and Operational Resilience. You’ll have a strong understanding of the Enterprise-Wide Risk Management Framework, alongside knowledge of Commercial Banking and Technology environments.

You’ll also need:

• A proven track record of optimising risk frameworks and processes to drive simplification and improve effectiveness
• The ability to influence stakeholders, simplify complex issues and build relationships across a wide range of audiences
• The adaptability to reprioritise quickly and respond effectively to emerging risks changing business demands
• Strong written and verbal communication skills, with the ability to present risk insights clearly and confidently
• A proactive and curious mindset, with experience driving simplification, continuous improvement and positive change