Operational Risk & Business Resilience Analyst

Wealthtime Limited.; Bath; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operational Risk & Business Resilience Analyst to join their dynamic team. This entry-level position offers a fantastic opportunity to contribute to effective risk management practices within a multi-award-winning financial technology company. The successful candidate will play a vital role in supporting operations, preparing risk reports, and ensuring compliance with regulatory standards. With a commitment to professional growth and a culture that values diversity and inclusion, this role promises a rewarding career path. If you are proactive, detail-oriented, and eager to make a difference in the financial services sector, this is the perfect opportunity for you.

Benefits

Competitive Salary

Hybrid Working

Yearly Discretionary Bonus

Generous Holiday Package

Wellbeing Day

Professional Growth Support

Private Medical Scheme

Income Protection Scheme

Group Pension Scheme

Interest-free Season Ticket Loans

Qualifications

• Strong understanding of risk management practices and financial services.
• Ability to work independently and under pressure with attention to detail.

Responsibilities

• Support operations in risk management and process improvements.
• Prepare and deliver risk reports to senior management.
• Liaise with teams to manage risk activities and incidents.

Skills

Risk Management

Communication Skills

Attention to Detail

Problem Solving

Financial Services Knowledge

Operational Knowledge (CASS)

Ability to Work Under Pressure

Interpersonal Skills

Education

Operational Risk Qualification (CISI)

Tools

Excel

PowerPoint

Word

Job description

Operational Risk & Business Resilience Analyst

Join to apply for the Operational Risk & Business Resilience Analyst role at Wealthtime

About Us
At Wealthtime, we take pride in our role as a multi-award-winning financial technology company, known for our outstanding 5-star service platform. Our journey is guided by our shared values and behaviours: 'Seek Opportunity', 'Nurture Each Other' and 'Simply Get Going.'

With new ownership since 2021 and significant investments of over £17 million, Wealthtime is on an exciting path of growth. Our team, consisting of approximately 300 dedicated individuals, is at the heart of our journey, and we welcome you to join us as we continue to make our mark in the industry.

About The Role
Effective Risk Management represents a core value at the centre of the platform. To achieve this goal, it takes the continuous identification and understanding of our relevant risks, ongoing assessment, and evaluation of the adequacy of the relevant controls in line with risk appetites – and where required effective improvements.

First line risk management requires a comprehensive understanding of risk management practices and group policies which can be overlaid on top of the intricacies of the operational processes.

The role holder will act as a key point between 1st line and 2nd line, helping to ensure risk events and breaches are recorded, escalated and managed effectively, and ensure that audit actions are monitored and closed in a timely manner. They will also be responsible for producing risk management information and conducting analysis and reporting on findings and suggested recommendations.

The individual will play an important role in delivering both departmental and individual targets within appointed timescales and to the highest standards. Application of technical knowledge to the department’s operation and innovative, solution-based thinking will be a key aspect of the role.

Key Responsibilities

• Support Operations in delivering strategic goals for process improvements relating to risk management, including:
• Risk Training;
• Operational control/regulatory adherence;
• Breach log maintenance;
• 1st Line Risk reporting;
• Management of Audit/Risk Incident Actions;
• Escalation;
• Themed reviews;
• Operational resilience and Business Continuity.
• Support Operations on risk escalations and risk management queries.
• Preparation and delivery of Risk reports/opinions to the COO Office, Executive Team and Board.
• Liaise with 2nd line risk function and the Operational teams to assist in management of their risk activities - such as recording risk incidents/breaches.
• Perform quality checks on incidents raised, evaluate corrective and preventative actions to ensure they are fit for purpose.
• Perform trend analysis on breaches and near misses, providing guidance and suggest process improvements where appropriate.
• Work closely with CASS function in breach reviews and escalations.
• Facilitate BCP and Business Resilience work as required.

You will, from time to time, be required to undertake other activities that fall within your capabilities as directed by management.

About You
Specialist Skills, Qualifications and Experience:

Essential

• Good understanding of Risk Management practices.
• Financial services experience, specifically a good understanding of wrap platforms.
• Good operational knowledge, including the basics of CASS, in particular CASS 6 and 7.
• Good operational knowledge of the FCA's Consumer Duty regulations.
• Experience of Business Resilience and Business Continuity Planning.
• Strong attention to detail.
• Strong interpersonal and communication skills.
• Ownership and accountability.
• Excellent drive with ability to work unsupervised under own initiative.
• Ability to work well under pressure and to tight deadlines.
• A proactive and innovative approach to problem solving, including persuasion and influencing skills.
• IT literate including Excel, PowerPoint & Word.

Desirable

• Robust experience in a similar role.
• Operational Risk (CISI) or equivalent industry recognised qualification.

Rewards & Benefits:

• Competitive Compensation: We offer a competitive salary that reflects your skills and contributions.
• Hybrid Working: Enjoy the flexibility of a hybrid work model, balancing the comforts of home with the camaraderie of the office.
• Yearly Discretionary Bonus: Look forward to a yearly discretionary bonus as a token of appreciation for your dedication.
• Generous Holiday Package: You'll receive 34 days of holiday per calendar year, including bank holidays. Plus, we offer the option to purchase or sell up to 5 additional days per year, tailoring your time off to suit your needs.
• Wellbeing at Heart: We understand the importance of your well-being, which is why we offer a Wellbeing day, allowing you to take a break when you need it most, whether it's for your birthday, moving house, or simply pampering yourself.
• Professional Growth: We're committed to your professional development and will support and encourage your career advancement.
• Comprehensive Health: You and your family's health is a priority for us. We provide a Private Medical scheme that can be extended to full family coverage, an Income protection scheme, and a Life assurance scheme.
• Financial Security: Prepare for your future with our Group contributory pension scheme.
• Travel with Ease: We offer interest-free season ticket loans to help with travel costs.
• Giving Back: You can participate in our Wealthtime Foundation Day to support charitable activities.
• Opportunities for Growth: We actively promote internal progression, so your journey with us can take you from agent to team leader and beyond.
• Recognition Matters: Our excellent in the moment recognition scheme ensures your hard work is acknowledged and celebrated.

Wealthtime is an equal opportunities employer that places high value on a diverse and inclusive workplace. We recognise that people work in different ways, appreciate alternative viewpoints, celebrate individuality, and cultivate a culture where everyone can be their authentic selves at work. We are deeply committed to fostering a diverse workforce and welcome applications from individuals of all backgrounds, beliefs, cultures, gender identities, ethnicities, sexual orientations, abilities, and long-term health conditions.

Seniority level

Entry level

Employment type

Full-time

Job function

Finance and Sales