Operational Resilience Manager

MW Recruitment Limited; Greater London; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Discretionary bonus

Competitive package

Job summary

MW Recruitment Limited is seeking an experienced Operational Resilience Manager for an established international bank in London. The role develops, enhances and maintains BCM, Operational Resilience and Operational Risk frameworks to ensure readiness for disruptions and compliance with UK regulation.

You will work with senior management to strengthen resilience, manage operational risk and embed a robust risk and control culture.

Qualifications

• Minimum 5 years' experience within UK banking in BCP/Operational Resilience/Operational Risk.
• Strong understanding of FCA/PRA regulatory expectations.
• Experience developing and maintaining BCP, BIA and recovery strategies.
• Sound knowledge of risk management and control frameworks.
• Experience conducting resilience testing and incident response activities.
• Excellent stakeholder management and cross-functional leadership.
• BCI qualification or equivalent professional certification preferred.

Responsibilities

• Own and maintain BCM and Operational Resilience frameworks, policies and procedures.
• Ensure FCA, PRA and BoE regulatory compliance.
• Coordinate BIAs, recovery objectives and vulnerability assessment.
• Develop and maintain Bank-wide BCPs and disaster recovery alignment.
• Work with IT to align disaster recovery with business recovery.
• Lead risk assessments, scenario analysis and crisis management support.
• Provide management information and resilience updates to senior management.
• Collaborate across Risk, Legal, IT and other functions to embed resilience.
• Deliver training and promote a strong resilience culture.
• Manage the annual resilience programme and drive ongoing improvements.

Skills

BCP

Operational Resilience

Regulatory knowledge

Stakeholder management

Project management

Communication

Analytical thinking

Education

BCI qualification or equivalent

Job description

We are recruiting for an experienced Operational Resilience Manager to join an established international bank in London.

This is a key role responsible for developing, enhancing and maintaining the Bank's Business Continuity Management (BCM), Operational Resilience and Operational Risk frameworks, ensuring the organisation is prepared to respond effectively to business disruptions while meeting UK regulatory requirements.

The successful candidate will work closely with senior management and stakeholders across the Bank, playing an important role in strengthening operational resilience, managing operational risks and embedding a robust risk and control culture.

Key Responsibilities

• Own, develop and maintain the Bank's Business Continuity Management and Operational Resilience frameworks, policies and procedures.
• Ensure compliance with relevant FCA, PRA and Bank of England regulatory requirements, alongside Group policies.
• Coordinate Business Impact Assessments (BIA), identifying critical business processes, dependencies, recovery objectives and potential vulnerabilities.
• Develop and maintain departmental and Bank-wide Business Continuity Plans (BCP).
• Work closely with IT to ensure disaster recovery arrangements align with business recovery requirements.
• Conduct operational risk assessments, scenario analysis, business continuity testing and simulation exercises.
• Support crisis management and incident response activities, including post-incident reviews and lessons learned.
• Provide regular management information, risk reporting and resilience updates to senior management.
• Collaborate with Risk, Legal, IT and other business functions to integrate operational resilience into the Bank's overall risk management framework.
• Support third-party risk management, outsourcing arrangements and business continuity requirements.
• Deliver training and awareness initiatives to promote a strong resilience culture.
• Manage the annual resilience programme, identifying opportunities for continuous improvement.

Skills & Experience Required

• Minimum 5 years' proven experience within the UK banking industry in Business Continuity Planning (BCP), Operational Risk Management or Operational Resilience Planning.
• Strong understanding of UK regulatory expectations, particularly FCA and PRA requirements, and industry best practices relating to operational resilience.
• Practical experience developing, implementing and maintaining Business Continuity Plans, Business Impact Assessments and recovery strategies.
• Sound knowledge of operational risk management, risk assessments and control frameworks.
• Experience conducting business continuity testing, scenario exercises and supporting crisis management activities.
• Strong project management skills, with the ability to lead and coordinate cross-functional initiatives, manage workstreams and deliver projects effectively.
• Excellent communication and stakeholder engagement skills, with the confidence to work with and influence senior management and stakeholders across the Bank.
• Strong analytical, organisational and reporting capabilities.
• Business Continuity Institute (BCI) qualification or relevant professional certification.
• Experience within corporate or wholesale banking, capital markets, trading, settlements or clearing.
• Previous experience working within an international banking group.
• Understanding of UK and European regulatory requirements relating to operational resilience and outsourcing.
• Experience working with overseas parent banks and international stakeholders.

The Ideal Candidate

We are looking for a proactive and commercially aware professional with at least five years' relevant UK banking experience who can take ownership of business continuity and operational resilience activities within a complex banking environment.

You will combine strong technical and regulatory knowledge with excellent stakeholder management and project delivery skills, enabling you to influence senior management, challenge existing processes and drive improvements across the organisation.

This is an excellent opportunity to play a key role in strengthening the resilience framework of an established international bank. In return you can expect a competitive package including basic salary, discretionary bonus and additional benefits.