Operational Resilience Lead

Liberty Specialty Markets Limited; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company in the insurance sector is seeking an Operational Resilience Lead to enhance their resilience strategy against operational threats. This role involves supporting governance, managing compliance with regulatory standards, and collaborating across various internal teams to integrate resilience into company culture. Ideal candidates will possess strong analytical skills, stakeholder management experience, and a solid understanding of BCP and third-party risk considerations.

Qualifications

• Strong working knowledge of BCP and Disaster Recovery.
• Experience in Third-Party Risk relating to Operational Resilience.
• Ability to conduct gap analysis and impact assessments.

Responsibilities

• Support the maintenance of the Operational Resilience policy and framework.
• Execute annual resilience plans and report to governance forums.
• Manage operational resilience vulnerabilities and ensure continuous improvement.

Skills

Stakeholder Management

Analytical Problem-Solving

Communication Skills

Business Process Improvement

Education

Experience with Regulatory Requirements

Operational Resilience Practitioner

Job description

1 month ago Be among the first 25 applicants

Direct message the job poster from Liberty Specialty Markets

The role of the Operational Resilience Lead centres around the need to ensure our business services are resilient against threats. As part of its wider business strategy and in line with FCA and PRA regulations, Liberty Specialty Markets has embarked on various internal initiatives to assess, improve and standardise our approach to managing the resilience of our organisation.

Over the last 3 years, the Operational Resilience initiative (or project) has developed various controls within a larger framework to help us navigate our responses in the event of disruptions to our Important Business Services. The Operational Resilience team is a growing capability & the Operational Resilience Analyst will play an active role in supporting the evolution and maturing of the operating model.

Key Responsibilities:

Governance and reporting

• Responsible for supporting the maintenance of the organisation’s Operational Resilience policy, framework and strategy across the organisation in line with regulatory and business expectations.

• Execution of annual resilience plans, making sure they are performed adequately and on time.

• Support the preparation of ongoing operational resilience MI and reporting into all relevant governance forums including Operational Risk committee, Risk Management Committee etc.

• Report, manage and where required, escalate identified resilience risks, communicating across the business domain teams, translating requirements into business language, and positively influencing outcomes.

• Operational Resilience is a growing capability with increasing responsibilities, this role will support the Operational Resilience Manager in ensuring that LSM remains aligned with industry standards and practices

Technical excellence

• Support and drive the embedding of key Operational Resilience controls, engaging widely to ensure resilience consideration is integrated into Liberty’s culture, day to day processes and decision making.

• Support the production of the Operational Resilience Annual Review with the Important Business Service (IBS) owners.

• Execute various types of internal (i.e. Physical Testing, Desktop testing) and market wide testing with IBS areas (and other relevant stakeholder groups), to test the ability of IBSs to remain within their set impact tolerances and identify vulnerabilities to be addressed.

• Manage and track open operational resilience vulnerabilities, including chairing remediation working group.

• When appropriate provide guidance to business and function stakeholders, from an Operational Resilience perspective, on the proposed designs of new or changing products, processes and IT services, providing feedback and challenge.

• Acting as a Subject Matter Expert (SME), establishing strong relationships with business and functional leads.

• Provide support for drafting Regulatory enquiries where required.

• Ongoing impact assessment of BAU and change activities on operational resilience IBS’.

• Ongoing relationship management with 3rd party vendors to enlist their help with improving 3rd party resilience.

• Partner with second line stakeholders to drive the continued enhancement of the Operational Resilience BAU operating model and framework.

• Collaborate with key internal stakeholders to incorporate operational resilience testing into existing groupwide testing such as BCP, IT Disaster Recovery etc.

• Engage and collaborate with other key strategic objectives covering business continuity, DORA, Third Paty Supplier Management and other Operational Resilience risk reduction activities.

• Promote market engagement through attending industry wide forums, i.e London Market Association to support ongoing benchmarking of our operational resilience with market developments.

Skills and Experience:

• A good understanding of Operational Resilience disciplines and regulatory expectations.

• Operational Resilience practitioner with relevant 1LOD experience, including applied knowledge of Operational Resilience global regulatory requirements e.g. PS21/3, DORA etc.

• Strong working knowledge of BCP, Disaster Recovery, Third-Party Risk (and ideally related to Operational Resilience).

• Strong experience of business process improvement and strategy management.

• Experience of resilience considerations and touch points across Technology, Third parties and Data.

• Excellent stakeholder management and communication skills and ability to simplify and present complex ideas to gain understanding and commitment.

• Excellent verbal and written communication skills, up to Board level.

• Strong analytical problem-solving skills, with the ability to prioritise effectively.

• Ability to pull together impact assessments, gap analysis and summary of findings in a succinct manner.

• Good knowledge of risk management, operational risk and controls in financial services.

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

• Offering a vibrant and inclusive environment and committing to their career development.

• Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.

• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.

• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

For more information, please follow the links below:

https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us

https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-inclusion-wellbeing/diversity-and-inclusion

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Insurance

Referrals increase your chances of interviewing at Liberty Specialty Markets by 2x

Get notified about new Operational Specialist jobs in London Area, United Kingdom.

Greater London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Bromley, England, United Kingdom 2 weeks ago

Bethnal Green, England, United Kingdom 5 days ago

Stratford, England, United Kingdom 3 days ago

Croydon, England, United Kingdom 4 weeks ago

Bermondsey, England, United Kingdom 1 month ago

Bethnal Green, England, United Kingdom 1 month ago

Tottenham, England, United Kingdom 1 month ago

Wembley, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Kensington, England, United Kingdom 1 month ago

Wandsworth, England, United Kingdom 2 months ago

Chessington, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 34 minutes ago

London, England, United Kingdom 2 months ago

Operations Associate at VC backed startup (£35-60k)

Operations / Middle Office role with L/S Equity Hedge Fund

London, England, United Kingdom 1 month ago

Feltham, England, United Kingdom 1 month ago

Operations Associate at VC backed startup (£35-60k)

Greater London, England, United Kingdom £35,000.00-£60,000.00 1 month ago

Operations Associate @ VC backed startup (£35-60k)

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.