Operational Project Manager

Kelda Group Limited 0000411940 - Kelda Group Limited; Bradford; Hybrid; GBP 40,000 - 51,000; Full time

Job summary

Join a leading water utility as an Operational Project Manager where you will manage projects within the Customer Field Services team. This 12-month fixed-term contract offers a competitive salary and a range of benefits including a company car, bonuses, and flexible working options. If you have a strong background in project management and a passion for service delivery, apply today!

Benefits

Company car benefit

Annual incentive bonus

Pension scheme

25 days annual leave plus bank holidays

Life assurance cover

Health cash plan scheme

Gym membership discounts

Retail savings scheme

Online GP service

Qualifications

• Proven experience in operational project management.
• Strong analytical skills with attention to detail.
• Ability to negotiate at a strategic level.

Responsibilities

• Manage day-to-day project activities and scope.
• Ensure compliance with health and safety regulations.
• Report on project activities and outputs.

Skills

Negotiation

Data Analysis

Communication

Time Management

Tools

Microsoft Office

Job description

Operational Project Manager (12 month fixed term contract)

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience from £40,435 to £50,544 dependent on experience.
• Company car benefit.
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Operational Project Manager progression plan
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary.
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Buttershaw, Bradford, BD6 / Hybrid Working (two office days a week - Bradford)

Work type: 12-month secondment/fixed term opportunity. 37 hours per week, Monday - Friday. We have an exciting opportunity for an Operational Project Manager to join the Customer Field Services (CFS) team here at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do!

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. CFS are a key part of how we plan to meet the changing expectations of customers and regulators.

As our Operational Project Manager, you will effectively project manage the delivery of our Service Delivery Wastewater (SDWW) capital programme, including delivery of both proactive and reactive work delivered by the R&M Service Partner in accordance with business needs.

Working closely with key stakeholders and customers to ensure our regulatory targets are achieved, our Operational Project Manager will ensure health and safety standards are at the forefront of each activity, driving towards achieving world class health and safety performance.

Where you fit in!

As our Operational Project Manager in CFS you will:

• Manage the day-to-day scope and activities of team projects, including the definition of scope, goals, and deliverables to ensure effective management across the piece.

• Ensure project risks are understood, reviewed regularly, and escalated where appropriate.

• Be responsible for the successful operation of the capital triggers process and resolving any issues that may arise in a timely manner.

• Capture and record all relevant information, including activities and outputs, that is required for our Annual Performance Report.

• Attend any audits relating to projects e.g., ad hoc or those required as part of the Annual Performance Reporting process.

• Ensure high standards of governance are maintained with regards to capital schemes in Customer Field Services, including the timely management of Project Approvals and Change Authorisations.

• Drive excellent standards in health, safety, risk management and control of work, always ensuring compliance with our Safety Policy.

• Report all accidents, dangerous occurrences, hazards and near misses within the required timescales.

• Maintain the Investment Categories on projects to ensure regulatory expenditure is allocated correctly.

What skills & qualifications you will need as our Operational Project Manager:

• Negotiate and influence at higher, strategic levels, with proven experience in effective decision making, working collaboratively at all levels to focus on achieving collective goals on agreed ways of working.

• Analyse data effectively and use that data to determine the most beneficial course of action to achieve business goals

• Be advanced in using the full Microsoft Office suite (Excel, Word, and PowerPoint)

• Have a proven track record of interpreting / compiling data, with strong attention to detail, able to plan and prioritise work to deliver results diligently

• Focus on specific activities whilst understanding the wider impact of service delivery to all customers

• Have strong proactive networking skills, having the ability to build and maintain effective working relationships with colleagues, customers, and stakeholders, both internally and externally

• Demonstrate effective communication skills, with an empathetic attitude and experience of providing excellent customer service

• Be enthusiastic, with the ability to demonstrate drive, dedication, and ambition, working on your own in initiative and being able to self-manage

• Demonstrate excellent time management skills to meet stringent deadlines, with the ability to multi-task as the role demands

• Show commitment and flexibility, along with the ability to cope under pressure, calmly and rationally

• Be a team player - someone who supports colleagues and works with others to achieve the best outcome and values the input of colleagues

You will also benefit from having:

• Experience of delivering against challenging business targets

• Experience of working in a commercially orientated and / or regulated environment

• Experience of work in the wastewater sectors or the broader utilities industry

• Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.

• It would be desirable that you hold a full valid driving licence (with no more than 6 points)

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

If you've got experience in Operational Project Management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If you would like to find out more about this role, please feel free to email the recruiting manager direct at [e-mail]

Closing date for this role is the 15th July 2025.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.