Operational Prison Support

Manpower; Send; On-site; GBP 21,000 - 38,000; Full time

Benefits offered by this job

20 days annual leave

Public holidays

Training and career development

Job summary

Manpower (United Kingdom) is seeking an Operational Support Grade to join the team at HMP Send in Surrey. The role involves gate duties, visitor checks, prisoner escorts, CCTV monitoring, and related security tasks.

A DBS check and photo ID are required, with shifts including evenings, nights, weekends, and public holidays. You will support security operations across entry control, mobility of detainees, and coordination with contractors, under a 37-hour week across 7 days.

Qualifications

• Good IT skills.
• Strong communication and teamwork abilities.
• Ability to work under pressure and follow security protocols.

Responsibilities

• Manage entry/exit and searches at the gate.
• Escort contractors, vehicles, and prisoners.
• Monitor CCTV and report suspicious activity.
• Process visitors and oversee mail censorship.
• Assist with prisoner processing and food delivery.

Skills

IT skills

Communication

Teamwork

Ability to work under pressure

Security protocols

Job description

# Operational Prison Support* Reference Number: 26173* Published Date: 12/11/2026* Job Type: Temporary* Salary: £15.59 - £27.84 Per hour* Industry:* Hours: Full Time**Operational Prison Support****Location:** HMP SEND **Shift Pattern:** 37 Hours over 7 days - and may include working evenings, nights, weekends and Bank/Public holidays. **Hourly rate:** £15.59 per hour, increasing upwards to £27.84 with overtimePlease note, A valid UK driving licence is required for this role.Ready for a rewarding role in the justice system? We're hiring an Operational Support Grade (SSO) to join our team in HMP Send. Contribute to vital security operations including gate duties, visitor checks, prisoner escorts, CCTV monitoring, and more.**Key responsibilities:*** Manage entry/exit and searches at the gate* Escort contractors, vehicles, and prisoners* Monitor CCTV, report suspicious activity* Process visitors and oversee mail censorship* Assist with prisoner processing and food delivery**What we offer:*** Competitive pay with overtime options* 20 days annual leave + public holidays* Access to training and career development**Skills & requirements:*** Good IT skills* Strong communication and teamworking abilities* Ability to work under pressure and follow security protocols**Important:** A full and comprehensive DBS will be conducted for this role, and photo ID will be required.## LocationSurrey