Operational Performance Principal

UKRN; Birmingham, Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Ofwat’s Delivery Directorate seeks an Operational Performance Principal to lead performance analysis and data strategy. You will work with colleagues to identify areas for insight, develop approaches to extract insights, and communicate findings to influence strategic goals.

This role supports the annual Water Company Performance Report and Turnaround Oversight regimes, driving continuous improvement across the sector.

Qualifications

• Identify areas where analysis and insight is needed.
• Develop approaches to extract insights and communicate findings.
• Influence how we deliver our strategic goals.

Skills

Analysis

Data

Operations

Policy

Project manager

Regulation

Stakeholder Engagement

Strategy

Job description

We have an opportunity for an Operational Performance Principal to join our Operational Performance and Data Strategy Team within the Delivery Directorate.

The Operational Performance Principal role sits within the Delivery Directorate. The Directorate supports Ofwat’s objective to be an assertive voice in strategic and investment decision-making for the sector, working with other regulators and governments by shaping the future direction and transformation of the sector through alignment with government and other stakeholders, and leading innovation. The Directorate drives up sector and company performance by regularly, visibly, and proactively challenging companies on their performance, using data and operational expertise.

Working closely with colleagues within the Delivery Directorate and across Ofwat, you will identify areas where analysis and insight is needed, developing approaches to extract insights, understanding the application of that insight to the sector and communicating your findings; influencing how we deliver our strategic goals. You will play an important role in delivering our strategy and will need to be able to respond flexibly to the needs across the organisation.

A key aspect of the team’s work is the publication of our annual Water Company Performance Report (WCPR). This role will interact with, and influence the WCPR, through the performance insight the team generates and evaluates. The team is also a key part in the implementation of our Turnaround Oversight Regime ( PR24 final determinations ) and how we monitor and hold companies to account for poor performance.

Full time, Job share, Loan, Part time, Permanent, Secondment

Profession

Analysis, Data, Operations, Policy, Project manager, Regulation, Stakeholder Engagement, Strategy