Operational Neonatal Administrator

NHS Jobs; Greater London; On-site; GBP 42,000 - 50,000; Full time

Job summary

Central London Community Healthcare NHS Trust seeks a capable administrator to support the Neonatal Services with a comprehensive secretarial and administrative service in London. You will handle enquiries by phone and in person, produce accurate documents, reports, and presentations, and extract data from multiple sources to inform management decisions.

You will assist with surveys, audits, and statistical returns, while coordinating regular updates to various groups.

Responsibilities

• Provide a comprehensive secretarial and administrative service to the Neonatal Services.
• Deal with telephone and face to face enquiries, providing information as required.
• Type documents, reports, statistics and financial data, and prepare presentations with high accuracy.
• Extract information from spreadsheets and produce complex reports and presentations.
• Compile documents related to progress of issues within the Neonatal remit, including SOPs and action plans.
• Assist the multidisciplinary team with surveys, compile statistical returns, audits and submit reports.
• Coordinate reports and updates to relevant groups; source and analyse information from multiple sources.

Job description

Key Responsabilities:

Provide a comprehensive secretarial and administrative service to the Neonatal Services. Deal with telephone and face to face enquiries, providing information as required. Type a variety of documents and correspondence, reports, statistical and financial data, presentations from a variety of sources with a high degree of accuracy. This includes extraction of information from spreadsheets and/or production of complex reports and presentations. In conjunction with senior members of Neonatal services, compile documents in relation to the progress of all issues within their remit for the area, including standard operating procedures and action plans Assist the multidisciplinary team with surveys, compile statistical returns, audits, and submit reports, take forward the actions required under the direction of the team leads. Assist with the coordination of reports and updates on a regular basis to relevant other groups. Sourcing and assisting with the analysis of information secured from a variety of sources The post holder will be required to utilise Information Technology systems such as: Personal computers/Laptop computers/iPad Have a comprehensive knowledge of current software applications e.g. Microsoft Teams, MS Word, MS Excel, MS Access, MS PowerPoint, MS Publisher Other equipment used include; E-mail, Telephone, Scanner, Projector for presentation purposes The post holder will be required to work with information from a series of local, regional and national NHS information databases and dashboards to produce accurate reports which can be further interpreted e.g. Human Resource Information Systems (EOL, Healthroster) BadgerNet CMIS iPM ICE/Evolve Information from the EoE Neonatal ODN Neonatal National Audit Programme (NNAP) This is not an exhaustive list, nevertheless it is expected that the post-holder will be able to utilise information from these sources to produce ad-hoc reports on a variety of Neonatal related issues. Accurately interpret medical case notes within the responsibilities of the job role. File paperwork in patients notes as and when required. To contribute to awareness sessions to promote the more effective use of information by Clinical Directors, General Managers, and other senior Trust staff. To ensure compliance with the Data Protection Act, NHS Data Definitions and reporting standard. To identify own training needs and undertake regular Continuing Professional Development (CPD). After initial induction, will work on their own initiative within Bedfordshire Hospitals policies and procedures, local guidelines and protocols Take remedial action as required to resolve any issues or problems under direction and support of the Senior Team. Be expected to prioritise workload and manage time effectively Have regular ongoing contact with their direct line manager and annual appraisals Undertake general office and administrative duties to support the management of the neonatal service and patient care delivery.

£41,957 - £50,387 Per Annum, inclusive of HCAS

Central London Community Healthcare NHS Trust