Operational Manager for PCN Mental Health Practitioners (NHS AfC: Band 7) - Operational Manager[...]

Derbyshire Healthcare NHS; Derby; Hybrid; GBP 46,000 - 53,000; Part time

Job summary

A leading healthcare provider is seeking an Operational Manager to enhance mental health services within the community. This exciting role focuses on developing primary care pathways and leading a dedicated team, while ensuring quality and operational efficiency in delivering care. Join a compassionate team committed to making a positive difference in people's lives.

Benefits

27 days annual leave/year plus bank holidays

Flexible working

Health service discounts

Free confidential employee assistance programme

Incremental pay progression

Qualifications

• Substantial experience in a Band 6 or similar role in mental health settings.
• Experience supervising junior staff and students.

Responsibilities

• Manage operational aspects of Mental Health Practitioners within PCNs.
• Develop and maintain relationships with PCNs.
• Provide clinical leadership and ensure adherence to safety policies.

Skills

Negotiation skills

Communication skills

Leadership

Education

Registered Mental Health Nurse or equivalent

Certificate in Management

Job description

View our current vacancies by professional area below, or view all our vacancies athealthjobsuk.com

NHS AfC: Band 7

Main area Operational Manager Grade NHS AfC: Band 7 Contract 24 months (Secondment ends 31.03.27) Hours

• Part time
• Flexible working
• Home or remote working

22.5 hours per week Job ref 383-ACC-5548-25-A

Site St Andrews House Town Derby Salary £46,148 - £52,809 pa, pro rata Salary period Yearly Closing 22/06/2025 23:59

Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.

We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.

Job overview

A rare opportunity to Operationally Lead the development and integration of the ARRS Mental Health Practitioner pathway based within Primary Care across Derby and Derbyshire.

This post is advertised as a secondment/fixed term position until the end of March 2027( authorisation from your current line manager for secondments prior to applying is essential)

Do you want to work in a team that supports your development and an organisation that puts its people at the forefront of its values.

You will join us at an exciting time as we continue to develop and build on the aims and objectives of The Community Mental Health Framework and NHS Long Term Plan:

• Make it easier for everyone to get the right support, easily, in their local community.
• Make sure different professionals and organisations work closely together to provide more seamless support, avoiding repetition.
• Improve the experience for people to access support and to live the life they want to live.

You will support the wider operational management of the Primary Care Networks (PCN) Mental Health Practitioners who work across PCNs in the Derbyshire footprint, where you will assume management assurance responsibility alongside the wider clinical and operational leadership team, and key stakeholders.

Applicant must be able to manage own diary and prioritise workload . Must also have experience and confidence in negotiation between multiple stake holders .

Main duties of the job

The post holder will manage all DHCFT operational aspects of the Mental Health Practitioners within each of the PCNs across Derbyshire.

To be responsible for developing and maintaining strong working relationships with the PCNs, ensuring smooth pathways for service users between primary and secondary services.

The post holder will be well supported by the DHCFT Area Service Manager and ARRS Strategic Lead , Operational Management Peers, Clinical Leads and the wider Programme Team.

The job may be subject to review as part of your appraisal and service development.

Working for our organisation

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
• Yearly appraisal and commitment to ongoing training
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBTI+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

The post holder will manage all operational aspects of the PCN Mental Health Practitioners. This will include the following;

• recruitment and selection of staff, induction, training, supervision and appraisals, sickness and other absence, contribute to disciplinary and grievance processes, personal and career development. They will liaise with the nominated PCN Line Manager for the Mental Health Practitioners to have oversight of their workload, ensuring this is manageable and working together to look at reasonable adjustments if there are any issues.
• To provide direct leadership for the PCN Mental Health Practitioners.
• To act as a senior member of the service area.
• Undertake delegated responsibilities, ensuring systems are in place to effectively manage resources.
• Work in conjunction with PCN Mobilisation Manager , Area Service Manager to challenge existing practice and initiate improvement in services to meet the needs of patients and achieve corporate and national objectives.
• Ensure clarity of process, transparency and a consistent message when dealing with external agencies.
• Ensure complaints are dealt with in accordance with the complaints procedure and action is taken to reduce likelihood of reoccurrence.
• Ensure effective risk assessment and risk management systems are in place within the service area.
• Ensure the service of the Mental Health Practitioners is safe, caring, responsive, effective and well led.
• Ensure the implementation and adherence to Trust safety policies and procedures for the area within your remit.
• Ensure appropriate risk assessments are completed within the defined service area.
• Is required to review all risk assessments periodically, particularly when staffing and/or equipment changes are required.
• Ensure the implementation and understanding of the Care Programme Approach and Care Act.
• The post holder will ensure Service user and carer/family involvement; co-production and choice are embedded into practice and service development, planning, monitoring and review.
• Ensure good practice is maintained, and will actively and constructively challenge poor practice, progressing any capability or disciplinary issues as required.
• Ensure that all students/trainees receive appropriate supervision, support and experience during their placement. Review and respond to feedback as required.
• Ensure staff recruitment is done in a fair inclusive manner.
• To provide clinical leadership in complex situations that require diplomacy, negation skills, and sound clinical judgement and to include assessment of risk, risk mitigation and a holistic assessment of needs.
• To provide Management Supervision , support with Professional Development sessions and undertake joint appraisals

Person specification

Qualifications

• Registered Mental Health Nurse/Dip COT or equivalent professional qualification
• Certificate in Management

Knowledge

• Knowledge of current legislation/national trends and policies in mental health and social care
• Ability to work across different agencies and facilitate successful interagency working

Experience

• Substantial experience of working as a Band 6 or equivalent in a mental health community setting
• Experience of supervising junior staff and students

Communication

• Excellent written and verbal communication skills
• Previous experience of report writing and presentations

Additional Information

Flexible Working

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

Disability Confident Employer

The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.

If you require any support in completing the application form please do not hesitate to contact the Recruitment Team, 01332 564856, option 1, option 1 or email [e-mail] and we will be happy to provide assistance.

DBS Checks

The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month’s salary.

This job may close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Mrs Rachel Chambers Job title Area Service Manager Email address [e-mail] Additional information

For an informal discussion around the role please contact:

Lauren Inwood, ARRS/Living Well Strategic Lead: [e-mail]

Rachel Chambers , Area Service Manager: [e-mail]

If you have problems applying, contact

Address Recruitment Team
Telephone [phone] option 1, option 1 (please note, my normal working days are Mon-Thu)

Information about joining our bank of temporary workers

Information on the support and education we provide to junior doctors during their years of clinical training

Information about the agreed set of commitments that employees can each expect from the Trust, and give in return