Operational Manager

Twerk n Jerk; London; On-site; GBP 38,000; Full time

Job summary

A vibrant Caribbean-themed restaurant in London is seeking an experienced Operations Manager to oversee daily operations, manage staff, and ensure food quality and safety. The ideal candidate will have a strong background in restaurant management and excellent leadership skills. This full-time role offers a salary of £38,000 per annum.

Qualifications

• Previous experience in restaurant or hospitality management.
• Excellent organizational, leadership, and communication skills.
• Knowledge of health, safety, and licensing regulations.

Responsibilities

• Coordinate day-to-day front and back-of-house operations.
• Create and manage staff schedules.
• Supervise kitchen and service staff.
• Establish and maintain relationships with suppliers.
• Oversee stock control and inventory management.
• Monitor hygiene, health, and food safety standards.

Skills

Organizational skills

Leadership skills

Communication skills

Knowledge of Caribbean cuisine

Job description

Job Role: Operations Manager
Employment Type: Full-Time
Salary: £38,000 per annum
SOC Code: 1243
Location: London

Company Overview:

Twerk’n’Jerk Limited is a vibrant and innovative Caribbean-themed restaurant business based in London, delivering
an immersive dining experience rooted in authentic food, music, and service. We operate in a fast-paced, customer-oriented
environment and are now looking to bring on board an experienced Operations Manager to help elevate our
business to the next stage of its growth.

Role Overview:

As the Operations Manager, you will oversee the day-to-day operations of the restaurant, including staff management,
kitchen coordination, health and safety compliance, and supply chain oversight. You will also take a leading role in
maintaining food quality, customer satisfaction, and implementing performance improvements.

Roles and Responsibilities:
Coordinate day-to-day front and back-of-house operations to ensure smooth and efficient service.
Create and manage staff schedules, ensuring optimal coverage and performance across all shifts.
Supervise kitchen and service staff, providing training, guidance, and performance feedback.
Establish and maintain strong relationships with suppliers to ensure consistent and cost-effective procurement.
Oversee stock control, inventory management, and timely ordering of supplies.
Monitor and enforce strict hygiene, health, and food safety standards in line with regulatory requirements.
Conduct regular inspections to ensure cleanliness and compliance across all operational areas.
Collaborate with management on marketing strategies and seasonal promotions.
Support business development initiatives, including franchise planning and customer engagement activities.
Contribute to strategic decision-making to drive operational efficiency and service quality.

Qualifications & Experience Required:

Previous experience in restaurant or hospitality management
Excellent organizational, leadership, and communication skills
Knowledge of Caribbean cuisine and themed restaurant concepts
Proven ability to manage teams and uphold service quality
Understanding of health, safety, and licensing regulations