Operational Learning Analyst Data Intelligence – Kent Fire and Rescue Service

National Fire Chiefs Council Limited.; Maidstone; On-site; GBP 30,000 - 35,000; Full time

Job summary

A regional fire service is seeking an Operational Learning Analyst to support operational learning and data intelligence efforts. The role requires GCSE qualifications in English and Mathematics, strong IT skills, and excellent communication abilities. You will maintain learning records, collaborate with teams, and analyze incident data. This full-time position offers a supportive environment dedicated to community safety and continuous improvement.

Benefits

Automatic membership of the Local Government Pension Scheme

Blue Light Card discount scheme

Health and wellbeing services

Free parking

28 days holiday

Qualifications

• Understanding of data protection, confidentiality, and data integrity.
• Proven ability to prioritise, plan, and manage workloads to meet deadlines.
• Experience of managing a range of stakeholders.

Responsibilities

• Maintain the Operational Learning Action Tracker for accurate recording.
• Collaborate to meet stakeholder needs and manage expectations.
• Analyse data from various reports ensuring alignment with guidelines.
• Support planning and delivery of Operational Learning activities.
• Collate and record incident-related documentation.

Skills

Strong IT skills

Excellent verbal and written communication

Collaborative approach

Ability to manage workloads

Stakeholder management

Education

GCSE Grade C/4 or above in English Language and Mathematics

Job description

Operational Learning Analyst Data Intelligence – Kent Fire and Rescue Service

Job title: Operational Learning Analyst – Data Intelligence
Location: Based at Service Headquarters – Tovil, Maidstone
Hours: Full Time – 37 Hours per week
Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 18.5% employer contribution
Holidays: In addition to bank/ public holidays you will receive 28 days holiday
Base salary: Grade 4 -Being a part of Kent Fire and Rescue Service

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service (KFRS) a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.

Being the Operational Training Technician
At Kent Fire and Rescue Service, we’re more than just a fire service — we’re a forward-thinking team dedicated to protecting our communities and constantly evolving to meet the demands of modern emergency response. If you’re passionate about learning, improvement, and making a real impact, this is your chance to be part of something meaningful.

In this role, you’ll play a key part in shaping and delivering operational learning across KFRS. Working within our Operational Resilience team, you’ll also provide flexible support to the Data and Intelligence Team — helping us stay sharp, informed, and ready for anything.

What you’ll do
Maintain the Operational Learning Action Tracker, ensuring all learning points and outcomes are accurately recorded.
Collaborate across KFRS to meet stakeholder needs, manage expectations, and negotiate realistic deadlines — escalating where necessary to the Operational Learning team.
Analyse data from debriefs, command reviews, incident recalls, Operational Discretion declarations, and national learning submissions, ensuring alignment with the NFCC Good Practice Guide.
Support the planning and delivery of Operational Learning activities, including formal debriefs and command reviews.
Collate and record incident-related documentation.

What you’ll bring
GCSE Grade C/4 or above in English Language and Mathematics (or equivalent).
Understanding of data protection, confidentiality, and data integrity.
Strong IT skills.
Excellent verbal and written communication.
A collaborative approach, with the ability to build effective working relationships.
Proven ability to prioritise, plan, and manager workloads to meet deadlines.
Experience of managing a range of stakeholders.

Benefits we’re offering
Automatic membership of the Local Government Pension Scheme
Blue Light Card discount scheme
A range of family friendly policies including promoting work-life balance
Access to health and wellbeing services and advice
Free parking
Above all you’ll become part of a service that is committed to the safety of our community

If you’re organised, collaborative, and passionate about continuous improvement, we’d love to hear from you. Apply today and be part of a service that’s always learning, alwaysevolving, and always putting people first.

How to apply

Please complete an online application and provide your CV by Midnight 24 th August 2025. We will then be in touch shortly to arrange the next steps.

Interviews will take place on 4th and 5th September 2025. Interviews will take place at Service Headquarters in Tovil, Maidstone.

We reserve the right to close this vacancy upon receiving a sufficient number of applications. If you are interested in this role we recommend that you submit your application at the earliest opportunity.

Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.

As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.

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