Operational Leader-Edinburgh - 430063

The Action Group; City of Edinburgh; Remote; GBP 30,000 - 33,000; Part time

Job summary

Join a leading organization in Edinburgh as an Operational Leader, where you'll manage care services and ensure high-quality support through efficient operations. This part-time, fixed-term role seeks a candidate with strong leadership and analytical skills to drive person-centered care and team collaboration in a dynamic environment.

Qualifications

• Experience in rota management and scheduling.
• Background in care services preferred.
• Skills in data analysis and financial reporting.

Responsibilities

• Manage staff rotas and ensure compliance.
• Oversee training and support staff wellbeing.
• Maintain financial records and manage budgets.

Skills

Team Leadership

Communication

Problem Solving

Analytical Skills

Tools

Access People Planner

Excel

Job description

Operational Leader-Edinburgh

Post: Operational Leader

Service: Housing Support and Care at Home Services Line

Managed by: Development Manager

Salary Range: B6 to B8 (£30,869.70 - £32,394.88, per annum pro-rata)

Hours: 30 hours per week, Fixed term 12 months

Part-Time Maternity Cover - 12-Month Fixed Term (Job Share, 30 Hours/Week)

We are currently seeking a part-time team member to join us on a 12-month fixed-term maternity cover. This role is offered as a job share, working 30 hours per week.

Working Pattern:

Applicants must be available to work either Monday to Thursday or Tuesday to Friday.

Lead the Way as an Operational Leader!

Are you ready to take the helm and revolutionise the world of frontline care at home and housing support services? The Action Group is looking for exceptional individuals to step into the exciting role of Operational Leader!

What We're Looking For:

As an Operational Leader, you'll be at the forefront of a groundbreaking shift in our organization's structure, working alongside our Practice and Wellbeing Leader. You'll lead a team of Operational Leaders to ensure seamless operations across our organisation.

Your Mission:

Your mission is to champion person-centred care. You'll be responsible for delivering high-quality services tailored to individuals' needs, managing rosters, scheduling support, handling data management, and more. Experience with rota management and scheduling software like Access People Planner is a plus!

What We Offer:

Join a team where your contributions make a real difference! You'll shape the future of care delivery, working collaboratively with colleagues. We value teamwork, communication, problem-solving, and analytical skills.

Your Next Career Move:

This role offers opportunities for growth and development, with insights into social care funding and legislation. Whether you're experienced in rota management or data analysis, this is your chance to make an impact.

Ready to pursue operational excellence and person-centred care? Apply now to become our next Operational Leader!

Contract: Permanent
Location: Remote/home working with occasional meetings at The Action Group's Prentice Centre Office in Edinburgh. Travel costs not covered.

Main Purpose

The Operational Lead manages Care at Home and Housing Support Service operations, focusing on rota management, financial processing, and ensuring high standards of support. Responsibilities include staff scheduling, compliance, team collaboration, performance monitoring, and process improvement.

To learn more about our recruitment process, please click - Our Recruitment Process

We invite all candidates to optionally complete the - Equal Opportunities Form for Applicants

Equality Statement | The Action Group

This is a regulated role requiring PVG Disclosure Scotland membership. Candidates with recent foreign residence may need to provide a Criminal Convictions Certificate, with associated costs borne by the candidate.

About the role

Key Responsibilities:

Onboarding:

• Ensure safe onboarding of new staff with mandatory training, shadow shifts, and record keeping.

Rota Management:

• Use Access People Planner to create and maintain staff rotas, ensuring coverage, compliance, and work-life balance.

People Leadership:

• Manage casual workers, oversee training, monitor performance, and support staff wellbeing.

Financial Reporting:

• Maintain accurate financial records, manage budgets, and generate reports using Excel.

Communication:

• Facilitate effective communication and regular team meetings.

Business Management:

• Support resource allocation, work with finance teams, and ensure contractual and funding compliance.

Recruitment:

• Identify recruitment needs, collaborate with HR, and participate in interviews and promotional activities.

Risk Assessments:

1. Support risk assessments, conduct audits, and ensure safety protocols like lone working and out-of-hours on-call are managed properly.

General Duties

• Align with The Action Group’s mission, maintain confidentiality, manage work time effectively, and promote professional development and wellbeing.