Operational IT Specialist (Defence)

Carbon 60; Gloucester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A tech services company is looking for an IT Support Technician to provide IT in OT support, ensuring seamless operation within industrial settings. The ideal candidate will have experience in IT services, knowledge of Cyber Security practices, and a strong grasp of networking infrastructure. This role requires effective communication skills to interact with production teams and IT professionals alike. Join us for a challenging and rewarding position in a dynamic industrial environment.

Qualifications

• Experience supporting IT/Information Systems in an industrial environment preferred.
• Knowledge of Cyber Security practices in an industrial context is ideal.
• Experience installing security software and system patches in an industrial setting is a plus.

Responsibilities

• Identify and resolve IT in OT-related problems.
• Plan, install, and configure software and hardware.
• Manage network equipment and maintain systems.

Skills

IT services and support experience

Cyber Security knowledge

Software/database backup maintenance

Networking infrastructure understanding

Strong communication skills

Tools

MS Operating Systems

Google Workspace

Job description

Overview

Location: Filton - 100% onsite
Contract: Until end of 2025 (potential extension)
Hours: 35 hours per week
Pay Rate: Up to 36.34 per hour Umbrella / Up to 27.47 per hour PAYE
Security Clearance: BPSS
Travel: Occasional trips to Broughton and potential travel within Europe (once per year)

Responsibilities

• Identify, categorise, diagnose, and resolve IT in OT-related problems at industrial asset level.
• Plan, install, and configure software and hardware.
• Manage network equipment at machine level.
• Manage accounts and workstations, including password, file system security, and data integrity.
• Maintain, update, and upgrade systems, operating systems, and software.
• Support new projects, data flow evaluations, and budget/time calculations.
• Build and maintain hardware/software documentation and inventory; manage IT-related data.
• Manage hardware and software licensing.
• Maintain backup and restore means according to policies.
• Support IT components disposal and monitor systems as per company policies.
• Apply relevant security measures (antivirus, security patches, network segregation).

You will provide IT in OT support to eliminate production deviations within detail manufacture, sub-assembly/final assembly, builds, and Final Assembly Lines (FAL). The role covers deployment, sustainability, and continuous improvement of processes across the production area. You'll interface with Production teams, Industrial Maintenance, Digital Product Managers, and external suppliers.

Required Skills & Experience

• Experience in IT services and support environments (desirable).
• Previous experience supporting/maintaining IT/Information Systems in an industrial environment (preferred but not essential).
• Knowledge of Cyber Security practices, ideally within an industrial context.
• Experience installing security software and system patches, ideally in an industrial setting.
• Experience performing and maintaining software/database backups (including restoring backups).
• Understanding of networking infrastructure.
• Planning and scheduling for maintenance and licence management.
• Effective management of IT documentation.
• Leadership or participation in IT projects; basic understanding of project management.
• Good understanding of MS Operating Systems (including legacy systems).
• Working knowledge of Google Workspace (a plus, not essential).
• Strong communication skills, able to engage with both IT professionals and end users.

Apply Now!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.