Operational Excellence Manager

Arrows; England; Remote; GBP 60,000 - 80,000; Part time

Job summary

A consulting company in the UK is seeking an Operational Excellence Manager for a contract opportunity. The role focuses on creating best practice playbooks and optimizing decision-making frameworks. Candidates should have a proven background in operational excellence and be able to translate strategies into actionable processes. This remote position offers a competitive rate of £650 per day and is expected to last 6 months.

Qualifications

• Proven background in Operational Excellence, Transformation, or Process Improvement.
• Ability to translate strategy into actionable, scalable processes with clear governance.
• Experience creating frameworks around decision-making, KPIs, and service handoffs.

Responsibilities

• Create best practice playbooks across bidding, RFP, and product delivery processes.
• Map and optimize high-level decision-making frameworks and order-to-cash (O2C) processes.
• Define handover points, clarify roles & responsibilities, and document KPIs and success metrics.
• Lead on embedding operational best practices across Technology, Services, and Tech Services teams.
• Partner closely with stakeholders to shape user-case driven processes and support cross-functional collaboration.

Skills

Operational Excellence

Process Improvement

Stakeholder Management

Job description

Operational Excellence Manager - Contract Opportunity

£650/day | Inside IR35
6 months
Remote / UK-based client

Key Focus Areas:

• 
  Creation of best practice playbooks across bidding, RFP, and product delivery processes
• 
  Mapping and optimisation of high-level decision-making frameworks and order-to-cash (O2C) processes
• 
  Define handover points, clarify roles & responsibilities, and document KPIs and success metrics
• 
  Lead on embedding operational best practices across Technology, Services, and Tech Services teams
• 
  Partner closely with stakeholders to shape user-case driven processes and support cross-functional collaboration
  
  

Experience Required:

• 
  Proven background in Operational Excellence, Transformation, or Process Improvement
• 
  Ability to translate strategy into actionable, scalable processes with clear governance
• 
  Experience creating frameworks around decision-making, KPIs, and service handoffs