Operational Excellence Coach

aira; Glasgow; On-site; GBP 50,000; Full time

Job summary

Aira seeks an Operational Excellence Coach to support performance management and process improvements in Glasgow. In this pivotal role, you'll spearhead regional initiatives, implement best practices, and work closely with team leaders to achieve operational excellence. With a competitive salary and benefits, this role is ideal for candidates passionate about driving impactful change in the energy sector.

Benefits

Company EV

Health Cash Plan

Life Insurance

Phone & Laptop provided

Qualifications

• Experience as an Operational Excellence Coach in energy or related sectors.
• Hands-on process improvement initiatives with proven results.
• Ability to adapt in diverse organisational cultures.

Responsibilities

• Deliver regional improvement projects and develop best practices.
• Support Head of Region during Aira Operating Model Audits.
• Manage regional performance improvement for service operations.

Skills

Change Management

Analytical Thinking

Interpersonal Skills

Problem Solving

Education

Certification in Lean Six Sigma

Job description

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Are you looking for a career, rather than a job? Do you have a passion for excellence, and want a role where you can support your team through performance management and continuous improvement? That's Aira.

Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system including dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions.

Right now, we're looking for an incredible Operational Excellence Coach to join Aira in Scotland. You'll be joining a brand new team, so be prepared to roll up your sleeves and get stuck in, building a sales-to-aftercare service operation from the ground up!

What you'll be doing as Operational Excellence Coach at Aira

• Delivering regional improvement projects and developing best practices
• Implementing best practices from other regions and markets
• Supporting the Head of Region with preparation and coordination during Aira Operating Model (AOM) Audits
• Developing a deep knowledge of the AOM
• Delivering continuous improvements and regional progression through the AOM
• Supporting and working closely with Team Leaders to analyse performance of teams and individuals
• Taking overall responsibility for all aspects of regional performance improvement within service operations
• Providing status reports for Central Operational Excellence in Stockholm

What we would like you to have as Operational Excellence Coach at Aira

Heat Pump & product training can be provided, as will all training on the AOM. However, there are some essential requirements:

• Proven experience as an Operational Excellence Coach or consultant, preferably within the energy sector, construction, oil & gas, or heating industry
• Hands-on experience in implementing process improvement initiatives and achieving tangible results
• Strong change management skills to facilitate organisational transformation and manage resistance to change
• Excellent communication and interpersonal skills to work with various stakeholders and convey concepts effectively
• Strong analytical and problem-solving skills to identify root causes and develop data-driven solutions
• The ability to adapt to different organisational cultures and contexts

The following would be beneficial:

• Certification in Lean Six Sigma (Green Belt, Black Belt, or Master Black Belt)
• Professional experience with 5S, Kaizen, or TQM

What's in it for you as Operational Excellence Coach at Aira?

• Salary of £50,000
• Company EV
• Health Cash Plan
• Life insurance
• Phone & Laptop provided

Curious about Aira? Here's what our engineers Rich, Rob, and Stephen had to say about working at Aira:

At Aira, we’re not just champions of next-generation energy, but also champions of Diversity and Inclusion. We believe that a diverse workforce sparks innovation and creativity, enabling us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination, and together, we can drive a new era for our people and planet.