Operational Excellence Apprentice

JR United Kingdom; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in catering services is seeking enthusiastic individuals for Operational Excellence Apprenticeships in London. This role offers hands-on experience in process improvement and analytics while earning a Level 3 Technical Support Technician qualification. Participants will engage with multiple departments and gain valuable skills for their career growth in a supportive environment.

Benefits

Block/day release for college.

Mentorship from experienced professionals.

Hands-on project experience.

Opportunities for further qualifications.

Structured training programme.

Qualifications

• GCSEs at grade 4/C or above in English and Maths.
• Interest in analytics and problem-solving.
• Proactive approach and willingness to learn.

Responsibilities

• Support the collection and analysis of data for operational performance.
• Identify opportunities for efficiency improvements.
• Assist with root cause analysis and solutions implementation.

Skills

Analytical skills

Problem-solving

Communication

Attention to detail

Teamwork

Education

Minimum of GCSEs in English and Maths

Tools

Microsoft Office

Job description

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Operational Excellence Apprentice, london

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Client:

dnata Catering UK

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

We are looking for enthusiastic and motivated individuals to join our team as 2x Industrial Engineer Apprentices and 2x Operational Excellence Apprentices. This is a fantastic opportunity to gain hands-on experience in a fast-paced and dynamic environment while working towards a recognised Level 3 Technical Support Technician Engineering qualification. You will play a key role in supporting our operations by analysing processes, identifying improvements, and helping to optimise performance across our UK operation. The role will involve some travel and may require working away from home when needed.

What’s the purpose of role:

The key purpose of this role is to support the Resource planning department in understanding current operational performance by analysing existing processes and systems to provide a baseline. You will then work closely with all areas and identify opportunities for improvement and optimisation of the operation. You will also get the opportunity for personal and professional growth and get exposure across wider functions within the business.

In this role you will get the opportunity to work across the entire UK operation and therefore this role will involve travel and where required working away subject to age and working directive.

Who you’ll deal with:

Internal: Primarily you will work closely with qualified Industrial Engineers and Resource planners alongside the support and guidance you will also work with other functions within the business such as Operations, Operational Excellence, Logistics, and quality assurance.

What you’ll be doing:

• Support collection and analysing of data to understand current operational performance.
• Identify opportunities to improve efficiency and reduce waste.
• Support Resource planning department in the development and implementation of solutions to enhance productivity.
• Work with cross-functional teams, including Operations, Operational Excellence, Logistics, and quality assurance, to drive continuous improvement.
• Conduct time studies and process flow analysis to identify bottlenecks and inefficiencies.
• Help design and maintain Standard Operating Procedures (SOPs) to ensure consistent processes.
• Assist with root cause analysis and corrective actions to resolve quality issues.

This list is not exhaustive and may include any other duties considered reasonable by the line manager.

What you’ll have:

• Minimum of GCSEs (or equivalent) in English and Math’s at grade 4/C or above.
• A genuine interest in analytics, problem-solving with attention to detail focusing on continuous improvement.
• Good communication skills and the ability to work as part of a team.
• A proactive and adaptable approach with a willingness to learn.
• Basic understanding of Microsoft Office (Excel, Word, PowerPoint).
• Ability to demonstrate or work towards managing multiple tasks and work to deadlines.
• Eligible to work in the UK without sponsorship.
• Have lived in the UK for 3 years or more.

What’s in it for you:

• Block/day release for classroom delivery at college.
• Hands-on experience with real-world projects.
• Support from experienced mentors and a structured training programme.
• Opportunity to work in a large, well-established organisation.
• Deeper understanding of various business improvement techniques (root cause analysis, 5 whys, fishbone diagram, VSM, 5s + many more)
• Potential for progression within the company upon completion of the apprenticeship.
• Potential opportunity to work towards further qualifications such as, IMS Module 1, IMS Module 2a & 2b, Six Sigma Green belt, Business improvement techniques (BIT).

If you believe your skills and experience align with what we're looking for, we encourage you to apply — we’d love to hear from you!