Operational Coordinator

University Hospital Southampton NHS FT; Southampton; On-site; GBP 21,000 - 29,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is seeking an Operational Coordinator to join our surgery Care Group within GI services. A permanent role, you will drive patient pathways, streamline service delivery and champion new ways of working.

You will need strong organisational skills, the ability to multitask, and experience with NHS administration and eCamis. The role requires IT proficiency and effective leadership in a fast-paced environment.

Qualifications

• Educated to degree level or equivalent experience.
• Proficient with IT systems and MS Office (Word, Excel, Outlook).
• NHS administration experience and knowledge of eCamis.
• Experience supervising staff and meeting deadlines.
• Ability to interpret performance reports.

Responsibilities

• Coordinate operations within the GI services care group.
• Improve patient pathways and service delivery.
• Support service improvement and innovation.
• Work under pressure to deadlines.

Skills

Organisational skills

Time management

Multitasking

Communication skills

Interpersonal skills

Leadership

Education

Degree level or equivalent experience

Tools

eCamis

Microsoft Office

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Operational Coordinator

Contract Type: Permanent

Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

Main duties of the job

This is an exciting opportunity to join our team in the surgery Care Group within the GI services teams as an Operational Coordinator. We are seeking an enthusiastic and forward-thinking person to join our team. This is an excellent opportunity for a motivated individual who thrives in a fast paced environment and is passionate about improving patient pathways, enhancing service delivery and driving continuous improvement. You will be a proactive problem solver, confident in addressing ad hoc challenges, escalating risks where needed and championing new ways of working. You will have strong organisational skills, the ability to work under pressure and to deadlines and a commitment to excellence and service improvement. Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Detailed Job Description And Main Responsibilities

The successful candidate will be responsible for;

Candidate should have strong organisational skills, be able to multitask and excellent time management.

Ability to work under pressure and meet deadlines.

Excellent communication and interpersonal skills with a collaborative and solution based approach.

Analytical and proven attention to detail. Can interpret complex data and information.

Effective leadership and people management skills with a proactive and enthusiastic approach to service improvement and innovation.

Person specification

Qualifications, Knowledge And Experience

Essential criteria

• Educated to degree level or possessing an equivalent level of experience, training, and knowledge
• Competent in use of IT systems. Good level of keyboard skills including relevant software packages (Microsoft Office: Word, Excel, Outlook)
• Previous NHS administration experience. Excellent working knowledge of eCamis system and relevant Trust and NHS procedures
• Ability to analyse and interpret performance report information
• Organisational knowledge of admin procedures and working processes
• Experience in a supervisory role
• Ability to work under own initiative
• Proven ability to work to deadlines, prioritise and multitask
• Able to manage fluctuating demands on the post in calm and logical manner

Desirable criteria

• Courses/further study attended to demonstrate evidence of personal development
• Experience of dealing with non-routine and complex problems, progress chasing, resources and staff allocation
• Awareness of health service policy in relation to Trust access targets.
• Patient Administration System (for example eCamis, LUNA, CHARTS) trained.
• Service Improvement training
• Knowledge of medical terminology
• International Computer Driving Licence (ICDL)

Trust Values

Essential criteria

• Patient First
• Working Together
• Always Improving