Operational Coach - Gifting

ACS Staffing Solutions; Little Stukeley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading business in the FMCG sector is seeking an Operational Trainer to deliver training and coaching in Alconbury. The role involves engaging with new starters, maintaining hygiene standards, and supporting teams during peak times. Ideal candidates should have previous experience in training and a strong focus on quality and compliance.

Qualifications

• Experience in coaching, training, or mentoring in an operational environment.
• Knowledge of SOPs and compliance requirements.
• Ability to engage and motivate individuals.

Responsibilities

• Deliver induction training for new starters.
• Provide on-the-job coaching and monitoring.
• Maintain accurate training records.

Skills

Coaching

Communication

Organizational skills

Job description

Operational Trainer - Gifting

Alconbury, £30,000 per annum, Shifts: Wednesday-Saturday or Sunday-Wednesday (average 38.5 hours per week)

Are you passionate about training and coaching others? Do you thrive in fast-paced operational environments where quality and compliance are key? If so, this could be the role for you.

I'm currently working with a leading business in the FMCG and gifting sector that is looking to add an Operational Trainer within Gifting to their team. This is a fantastic opportunity for someone with experience in training, coaching, or mentoring within a warehouse, manufacturing, or production setting.

Role Responsibilities

• Deliver induction training for new starters, ensuring they understand food safety, hygiene, and brand standards.
• Provide on-the-job coaching, guiding colleagues through processes and correcting errors in real time.
• Act as a visible role model, showing best practice in hygiene, product presentation, and professionalism.
• Monitor teams throughout the day to check standards are being maintained.
• Keep accurate training and coaching records ready for audits and compliance checks.
• Support teams during seasonal peaks (e.g., Christmas) by reinforcing standards under pressure.
• Work with managers to identify skills gaps and create development plans.
• Help teams adapt to new processes, technology, and SOPs through structured training.

The Candidate

• Previous experience in coaching, training, or mentoring in an operational, manufacturing, or logistics environment
• Strong knowledge of SOPs, safe systems of work, and compliance requirements
• Confident communicator who can engage and motivate individuals at all levels
• Organised and methodical, with experience keeping accurate training and coaching records

This role is perfect for someone who loves working with people, has a strong eye for detail, and wants to be part of a supportive team where quality and standards matter