Operational Business Support - Specialist Division

Starr Underwriting; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading insurance firm in London is seeking an Operational Business Support Specialist to enhance service delivery across various functions. The ideal candidate will possess strong interpersonal skills, experience in managing facilities, and a robust understanding of business processes. This role offers notable benefits including 26 days of holiday, career progression opportunities, and support for your wellbeing.

Benefits

Holiday entitlement of 26 days plus bank holidays

Opportunity for career progression

CII or ACII qualifications support

Pension scheme

24-hour wellbeing support

1 day paid volunteering day

Spotlight Awards

Qualifications

• Experience in environments that occasionally have ambiguity.
• Proven ability to manage and support facilities.

Responsibilities

• Support the Operational Lead and collaborate across functions.
• Assist with production of MI reports regularly.
• Drive continuous improvement and teamwork.

Skills

Strong interpersonal and communication skills

Understanding of business processes

Supporting change programmes

Job description

The Operational Business Support - Specialist Professions, will form an integral part of the Specialist Professions division, reporting to the Operational Business Lead. They will support the delivery of a proactive, efficient and effective operations service, always being a compliant and value-added service.

Key Responsibilities:

• Supporting the Operational Lead and working in conjunction with other central functions including, Accounts (IREC & IBA), Finance, D365, Placement, IT, HR and Compliance to deliver the best service across Specialist Professions.
• Supporting and working collaboratively with the business units to give a positive financial impact to the P&L, increase efficiencies or to meet regulatory changes.
• Manage and support the facilities within the business unit.
• Assist with the production of MI reports on a regular basis.
• Deal with any day-to-day issues, problems to identify and respond with suitable solutions.
• Drive a culture of continuous improvement and collaborative teamwork across the division.
• Any other reasonable tasks to support the business unit.

Key Role Accountabilities:

• Collaborate with and support the Operational Lead.
• Work with teams to create and execute division plans with detailed proposals to support the business strategy, adapting to market trends.

• Ensure the Operational Lead is informed and kept up to date with progress against plan. Any issues are identified, communicated, and rectified as soon as possible.

• Build and maintain strong relationships with colleagues across all divisions and the wider platform, maintaining effective communication and influence to make ensure the Operational strategy is delivered.
• Understand the internal and external networks and building lasting relationships with colleagues, clients, insurers and suppliers.
• Work in synergy with others to produce the optimum results for the division.

Experience Required:

• Strong interpersonal and communication skills
• A robust understanding of business processes
• Proven track record of supporting change programmes
• A robust understanding of business processes policy admin systems
• Working in environments which occasionally have ambiguity

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

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