Operational Administrator - Finance

CBRE; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Turner & Townsend in the UK is seeking an Operational Admin to support the cost centre lead and the wider finance team, focusing on revenue management and invoicing. You will act as the key interface between fee earners and UK finance, ensuring accuracy and timely billing.

Responsibilities include reconciling revenue, preparing forecasts, drafting invoices in D365, and coordinating inter-departmental allocations while maintaining clear communication across regions.

Qualifications

• Experience in a finance or billing role.
• Strong Excel skills and ability to manage trackers and forecasts.
• Excellent attention to detail and ability to manage several projects simultaneously.
• Excellent organisational and planning skills.
• Strong communication across teams and regions.
• Proactive, team-oriented mindset.
• Ability to work on multiple tasks concurrently.

Responsibilities

• Reconcile revenue actuals and the R&F tracker for the Building Consultancy cost centre, keeping fee forecasts accurate and up to date.
• Review forecasts with the cost centre lead and fee earners at the start of each month for invoicing; manage fee reports linked to the R&F.
• Monitor incoming transactions to ensure forecasts are reconciled.
• Before invoicing, verify correct entity, billing details, VAT details, PO number, and fee agreement evidence.
• Draft invoices promptly, targeting week 2 of each month using D365.
• Monitor the fee report daily during month-end to reconcile R&F and confirm IDs and fee shares.
• Submit Inter-Departmental Allocation (IDA) forms to other regions and London teams.
• Create and maintain projects in D365, extending end dates and amending fee units.
• Identify accrual requirements and confirm revenue recognition data is in place.
• Coordinate with London Finance to manage recoverable/non-recoverable disbursements and reduce recoverables in Q3/Q4.
• Attend weekly UK Finance team meetings and provide updates.

Skills

Finance/Billing experience

Excel skills

Attention to detail

Organisational skills

Communication skills

Proactive attitude

Team player

Job description

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

We are passionate about making the difference, transforming performance for a green, inclusive and productive world.

Job Purpose

The Operational Admin will sit at the heart of the Building Consultancy business, supporting the cost centre lead and the wider finance team. The primary focus of this role is managing revenue for reporting and billing, acting as the key interface between fee earners and the UK finance team.

Responsibilities

Responsibilities will include:

• Reconcile revenue actuals and the Revenue and Forecast (R&F) tracker for the designated Building Consultancy cost centre, keeping fee forecasts accurate and up to date
• Run through forecasts with the cost centre lead and fee earners at the start of each month to prepare for invoicing; manage fee reports linked to the R&F.
• Monitor incoming transactions to ensure forecasts are correctly reconciled
• Before raising any invoice, ensure the following are in place: correct entity and billing details, correct VAT details, Purchase Order number, and evidence of fee agreement to support documentation
• Draft invoices promptly, targeting completion by week 2 of each month, using D365
• Monitor the fee report daily during the last week of each month to reconcile the R&F and confirm IDAs and fee shares have landed
• Compile, check, and submit Inter-Departmental Allocation (IDA) forms to other regions and London teams
• Create and maintain projects in D365, including extending end dates and amending fee unit or managing office allocations
• Work with fee earners to identify accrual requirements and confirm revenue recognition information is in placeManage recoverable and non-recoverable disbursements in coordination with London Finance, focusing on reducing recoverable disbursements in Q3 and Q4
• Attend weekly meetings with the wider UK Finance team and provide regular updates

Key Requirements

• Previous experience within a finance or billing role
• Strong Excel skills; comfortable managing shared trackers and forecast models
• Excellent attention to detail and ability to manage several projects simultaneously
• Excellent organisational skills
• Strong communication skills, with the ability to work effectively across teams and regions
• Proactive nature — getting ahead of tasks rather than waiting on instruction
• Team mentality

Company Values & Behavioural Statement

We Endeavour To Create a Work Environment That Reflects The Culture Of The Company And Brings Our Purpose And Values To Life. We Encourage Every Individual To Embrace Our Commitment To

• Love a challenge - We love a challenge, and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. We are trusted to do the right thing, raising standards all the time
• Be Stronger Together - we’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.
• Bring out the best in everyone - We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice.

Additional Information

Turner & Townsend recognise the fact that our employees are the key to our future growth. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.