Operation Program Manager

HCL Technologies Limited; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

HCL Technologies Limited’s Kings Cross lab is seeking a hands-on operations professional to scale robotic deployments and manage end-to-end rollout of new platforms. You will lead planning, coordinate logistics, and ensure space, power and network readiness while maintaining a safe, organized lab environment.

Strong communicator with startup/R&D ops experience will thrive in this fast-paced role. This full-time, on-site role requires cross-functional collaboration across engineering and

Qualifications

• Operations experience with hardware engineers in a robotics deployment environment.
• Proven experience in a fast-paced R&D or startup setting.
• Program management experience across operations.
• Workshop management & Health & Safety experience.
• Excellent written and verbal communication with strong attention to detail.
• Proficiency in Google Suite (Docs, Sheets).

Responsibilities

• End-to-End Rollouts: Lead planning, coordination, and physical deployment of new robotic platforms.
• Logistics Management: Coordinate vendor deliveries, unboxing, and setup with minimal disruption to the workspace.
• Cross-Functional Alignment: Ensure floor plans and infrastructure requirements (power, network, space) are met before arrival.
• Requirement Tracking: Explicitly document operational and technical requirements for each platform.
• Space Readiness: Maintain a world-class, organized, safety-compliant lab space for daily use.
• Workshop Operations: Ensure the workshop space is organized, safe and functional for research.
• Strategic Improvements: Identify bottlenecks and develop strategies to improve efficiency, safety, and uptime.
• Global Alignment: Align with other sites across the US to avoid misalignment of data.

Skills

Operations experience

Startup experience

Program management

Workshop management

Health & Safety

Communication

Google Workspace

Tools

Google Docs

Google Sheets

Job description

We are looking for a hands-on and highly motivated individual to support growing robotics operations in our Kings Cross lab. In this role, you will work on various operations projects to help scale our workflows, organise our space and lead the end-to-end deployment of new robotic platforms.

Who We Are Looking For

• A Self-Starter
• This is a fast paced environment, we need to know that you’re ready to dive in and put together plans that can be executed.
• Hands On Approach
• You love building a plan on paper, but you get even more excited about rolling up your sleeves to execute it physically.
• A Change-Maker
• We are continuously looking to improve the team and each other so we are looking to bring someone in who can continuously look to bring positive changes to the group.
• Supportive by Nature
• We all encounter challenges and provide mutual support to each other - job titles don't matter when we work together to achieve a common goal.
• Communication
• You will need to be able to communicate clearly to our team and stakeholders on the status of work and timelines for completion.

Role Responsibilities

• End-to-End Rollouts: Lead the planning, coordination, and physical execution of bringing new robotic platforms into and out of the facility.
• Logistics Management: Coordinate vendor deliveries, unboxing, and physical setup while ensuring minimal disruption to the existing workspace.
• Cross-Functional Alignment: Collaborate with engineers to ensure facility floor plans are agreed upon and infrastructure requirements (power, network, space) are met before arrival.
• Requirement Tracking: Ensure all operational and technical requirements for each robotic platform are explicitly documented.
• Space Readiness: Maintain a world-class, organized, and safety-compliant lab space ready for daily engineering and research use.
• Workshop Operations: Work in our workshop, ensure the space is organised, safe and is working to enable our research.
• Strategic Improvements: Identify bottlenecks in deployment or lab workflows and develop strategies to improve efficiency, safety, and uptime.
• Global Alignment: Aligning with our other sites across the US, ensuring no misalignment of the technical data.

This is a full time on-site position.

Experiences

• Operations experience working as a (or with) hardware engineers in a robotics deployment environment.
• Proven experience in a start-up or faced paced R&D environment.
• Program management experience across operations.
• Workshop management & H&S experience
• Excellent written and verbal communication skills, with a keen eye for detail.
• Proficiency in the Google Suite (docs, sheets)