Operation Manager

ASDA; Chorley; On-site; GBP 30,000 - 40,000; Full time

Job summary

ASDA is seeking an Operations Manager to lead in-store and online operations in a transforming retail environment. The role focuses on achieving operational excellence and high customer satisfaction while managing a diverse team. The successful candidate will enjoy a competitive salary, various benefits, and the chance to impact customer experiences positively.

Benefits

15% colleague discount

Discretionary bonus scheme

Access to an electric car scheme

Free eye tests

Discounts on Asda services

Wagestream flexible pay

Company pension

Wellbeing services

Inclusion networks and support policies

Recognition programs

Qualifications

• Proven track record in leading diverse teams.
• Experience in fast-paced, adaptable environments.
• Excellent communication skills are essential.

Responsibilities

• Overseeing online operations, food hall, nights, and warehouse operations.
• Driving service excellence in-store and online.
• Ensuring high operational standards and fostering a high-performance culture.

Skills

Leadership

Communication

Coaching

Operational Excellence

Adaptability

Job description

Job Title

Operation Manager

Location

Clayton Green

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Days shift

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

20 July 2025

About the Role

Retail is ever-changing. As we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence both in-store and online.

Our Operations Managers are crucial to executing our strategy successfully. They are responsible for the leadership and profitability of online operations, the food hall, nights, and warehouse operations. The successful candidate will ensure high operational standards and foster a high-performance culture within their team. They will be committed to our strategy, purpose, and customer satisfaction, ensuring an outstanding shopping experience for both in-store and online customers.

This role involves working a three-week rolling rota, including weekends, evenings, and late nights. As part of the duty management team, you may be solely responsible for the store at times, requiring confidence in overseeing all operations.

About You

You should have a proven track record in leading diverse teams, delivering operational excellence, and working in fast-paced, adaptable environments with attention to detail. Your leadership style should be engaging, capable of coaching and mentoring colleagues, and influencing at all levels. Excellent communication skills and the ability to adjust your approach depending on your audience are essential.

This role offers the opportunity to be part of retail transformation and make a daily difference to customer experiences both in-store and online.

Apply today by completing an online application.

Benefits

Alongside a competitive salary, you'll enjoy benefits such as:

• 15% colleague discount at Asda from day one for you and a nominated user
• Discretionary bonus scheme
• Access to an electric car scheme
• Free eye tests
• Discounts on Asda services (Mobile, Pharmacy, Opticians, etc.)
• Wagestream flexible pay and financial tools
• Company pension
• Wellbeing services including virtual GP, counselling, legal, and more
• Inclusion networks and support policies
• Recognition programs and special offers