Operation Director-Casual Dining

Kingfisher HR Solutions Group; Greater London; On-site; Full time

Job summary

A global restaurant chain is seeking a Director of Operations to lead its expansion in Europe. The incumbent will drive store sales and manage day-to-day operations while ensuring compliance with company standards. The ideal candidate should have at least 10 years of senior operational leadership in the F&B/QSR sector, strong commercial acumen, and a network within the European business landscape. This full-time role offers a chance to shape the brand's presence and navigate market dynamics effectively.

Qualifications

• Minimally 10 years of experience in senior operation leadership roles within the F&B or QSR industry.
• Proven track record in direct store operations of international F&B / QSR brands in Europe.
• Strong understanding of operations, finance and strategic planning.

Responsibilities

• Leading the launch and managing day-to-day operations in driving store sales.
• Defining budget and sales goals in partnership with global operations leadership.
• Building strategic partnerships to accelerate market penetration.

Skills

Senior operation leadership

Commercial acumen

Business development

Strategic planning

Education

Bachelor's degree

MBA or equivalent

Job description

Our client is a global chain restaurants group, its brands have become a renowned name in the casual dining scene, captivating diners with an enthralling dining experience of sizzling Premium Steaks, Pasta, Cheesy Curry rice, and signature pepper rice, all served hot on their unique teppan.

The mission of the company is to offer “deliciousness” and “enjoyment” to satisfy “stomachs” and “hearts” of people around the world.

We are seeking a dynamic, entrepreneurial leader to drive this global expansion, with an immediate focus on building the footprint in Europe. This leader will build and manage high‑performing local teams, drive continuous improvement and work closely with global and regional leadership on strategy, resource allocation and partnerships. The ideal candidate has a proven track record in international F&B expansion in Europe and can balance strategic thinking with on‑ground delivery in an entrepreneurial environment.

Key Responsibilities

• Accountable for leading the launch and managing day-to-day operations in driving store sales and other financial goals in alignment with the company strategic plan.
• Partners with global operations leadership to define budget and sales goals; aligns with group leadership on execution of such plans.
• Coaches and provides guidance and corrective action on labor, food, waste and other controllable measures.
• Accountable for ensuring operations leadership adheres to company standards, systems, policies and procedures. Ensures operations comply with company policies and procedures on employee safety, food safety, brand standards, cash handling, facility maintenance, and local employment laws and regulations.
• Build strategic partnerships (e.g., franchise partners, distributors) to accelerate market penetration. Oversee negotiation of contracts, franchise agreements, and business development deals.
• Adapt and position the brand to suit European market dynamics, balancing global identity with local relevance.

Requirements

• Minimally 10 years of experience in senior operation leadership roles within the F&B or QSR industry.
• Proven track record in direct store operations of international F&B / QSR brands in Europe.
• Strong understanding of operations, finance and strategic planning.
• Strong commercial acumen with hands‑on experience in business development, partnerships, and deal‑making.
• Network of contacts in Europe, with familiarity in navigating regulatory and business environments. Bachelor’s degree required, MBA or equivalent preferred.

How to Apply

Interested candidates are invited to send their resume and a cover letter to [e-mail].

Additional Information

• Seniority level: Director
• Employment type: Full‑time
• Job function: General Business and Management
• Industries: Mobile Food Services and Restaurants