Open Application - Sales Advisor

Watchfinder; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury retail company is seeking a Sales Advisor for their Bicester Village boutique. In this role, you will provide exceptional customer service, assist in high-end sales, and manage client relationships within a dynamic team environment. Ideal candidates should be passionate about the luxury watch industry and eager to learn, with excellent interpersonal skills. Competitive salary and benefits are offered.

Benefits

Competitive salary and commission structure

Private healthcare and dental

Cycle to work scheme

Increasing annual leave

Qualifications

• Passionate about luxury retail and delivering exceptional service.
• Results-driven with experience in a target-driven sales environment.
• Strong communication skills with adaptability to customer needs.

Responsibilities

• Welcoming guests and delivering an exceptional customer experience.
• Providing high-end sales assistance and clienteling.
• Managing appointments and handling an overflow of online enquiries.

Skills

Interpersonal skills

Clienteling

Sales assistance

Organizational skills

Teamwork

Job description

Overview

What is an open application role? Even if we have no vacancies in this area, we are still very interested in your profile. By registering for our open application, we have the opportunity to contact you directly about new or future Sales Advisor vacancies (full time or part time) that arise here at Watchfinder.

What does a Sales Advisor do at Watchfinder? As a Sales Advisor you will be an ambassador for the company, you will be responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling and ultimately ensuring an exceptional customer experience is delivered. At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us! Working at our Bicester Village Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment.

You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team. This is a varied role which includes high end sales assistance, welcoming walk-ins, clienteling, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration. Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products. You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being connected, curious, innovative, inclusive, and excellent!

Responsibilities

• Welcoming guests into the boutique and delivering an exceptional customer experience
• Providing high end sales assistance and clienteling
• Managing appointments and handling an overflow of online enquiries, chasing leads
• Contributing to all-round sales administration
• Ensuring security procedures are adhered to and products are kept safe
• Working both independently and as part of a team to meet targets and standards
• Upholding the company values: connected, curious, innovative, inclusive, and excellent

How will you experience success with us?

• Passionate about luxury retail and delivering an exceptional service to customers
• Strong clienteling skills to maintain client contact
• Results-driven with experience in a target-driven sales environment (KPI’s)
• Negotiation skills are desirable, but can be trained for candidates with the right attitude toward personal development
• Strong communication skills with the ability to adapt to different customers and their needs
• Ability to absorb technical information and a willingness to learn about our products
• Excellent problem-solving skills
• Highly organized with the ability to prioritise own workload
• Team player who puts team success ahead of personal gain

Why work for Watchfinder?

Firstly, what makes Watchfinder a great place to work is the people! There is a family feel across the whole company, with opportunities to develop careers, and a history of staff progressing within the business. Watchfinder has recently expanded internationally with luxurious locations in Hong Kong, New York, Paris, Milan, Geneva, Zurich and Munich.

If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bicester Village boutique!

Benefits & Incentives

• Competitive salary and commission structure
• Private healthcare and dental
• Competitive pension scheme
• Holiday scheme – Increasing annual leave
• Cycle to work scheme
• Employee Assistance programme
• Income Protection
• Life Assurance
• Extensive group discounts