Op RESTORE Pathway Navigator

Imperial College Healthcare NHS Trust; London; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join a leading NHS service focused on the well-being of veterans through a non-clinical role that emphasizes administration and support. You will be pivotal in facilitating the connection between veterans and essential support services while contributing to impactful programs that enhance their overall care. This home-based position allows for flexible working, career development opportunities, and a supportive work environment committed to staff well-being.

Benefits

Career development

Flexible working environment

Staff recognition scheme

Cycle to Work scheme

Season ticket loan

Membership options for onsite leisure facilities

Qualifications

• Strong admin background and comfortable working independently.
• Ability to liaise with military charities and NHS providers.

Responsibilities

• Support veterans referred into the service and assist with assessments.
• Liaise with charities and other veteran programs to increase service profile.

Skills

Administration

Communication

Collaboration

Job description

Op RESTORE is an NHS service hosted by Imperial College Healthcare NHS Trust that supports individuals who have served in, or are leaving, the UK Armed Forces and have continuing, physical health injuries and related medical problems attributed to their time in the Armed Forces.

This is an opportunity for a motivated, driven and enthusiastic individual with a passion for veteran’s healthcare or with experience of working in the Armed Forces to help the service develop an understanding of veteran wellbeing to support referrals into the service.

This is a non-clinical role and successful candidates will have a strong admin background and be comfortable working on their own. They will be confident to liaise with military charities, NHS providers and other veteran programmes to support the wellbeing of veterans referred into the service. There will be telephone contact with patients as well as liaising with primary care, social prescribers and other support agencies.

Please note this is a homeworking post – the expectation is that the post holder will be based at their home with occasional travel into London or other parts of England.

• Op RESTORE is an NHS service that supports individuals who have served in, or are leaving, the UK Armed Forces and have continuing, physical health injuries and related medical problems attributed to their time in the Armed Forces. The service supports the referrals for veterans received by GPs and provide oversight and direction to the onward clinical pathways for veterans.
• To develop, support and implement plans for providing first contact with veterans referred into the service, for completing assessment checklists and for supporting the onward navigation of statutory and non-statutory services in support of the service. This role will support the liaison between the service and other veteran programmes such as VCHA Veteran Aware accreditation and RCGP Veteran Friendly accreditation and ensure the profile of the service is increased.
  
  

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

For further details / informal visits contact: Name: Beth Lambert Job title: Op RESTORE National Service Manager Email address: [e-mail] Telephone number: 07350 422947