OOH Veterinary Care Assistant

Grove Lodge Veterinary Group; Colchester; On-site; GBP 20,000 - 28,000; Full time

Job summary

Grove Lodge Veterinary Group is seeking an After Hours Veterinary Care Assistant at their Colchester facility. The role requires multitasking assistance for vets and nurses, ensuring exceptional patient care from 6pm to 6:30am, with diverse responsibilities that promote animal welfare and team support. Join a dedicated team and contribute to improving the client journey and patient experiences. Benefits include discounts and the opportunity for career development.

Benefits

20% discount at Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension and holiday allowance

Qualifications

• Experience in a veterinary setting is beneficial.
• Ability to remain composed in emergencies.
• Enthusiastic and driven individual with a passion for animal care.

Responsibilities

• Manage emergency and routine phone calls.
• Assist vets and nurses with patient care.
• Equipment cleaning/sterilization and laboratory work.

Skills

Customer service

Patient care

Multitasking

Job description

After Hours Veterinary Care Assistant
Colchester Advanced Veterinary Practice, Vet Hospital

Do you thrive on providing great customer service and excellent patient care? Do you enjoy being part of a positive, supportive team providing you with a foundation form where you can grow your career? If so, we have just the opportunity for you at our Veterinary Hospital in Stanway, Colchester.

We offer 24 hrs in patient care, CT scans, Endoscopy, Arthroscopy, Advanced Orthopaedic procedures, Advanced ultrasound, Laparoscopic procedures including spays in addition to everything else generally offered by a 1st opinion veterinary practice. To promote excellent patient care and comfort we have a dedicated Intensive Care Unit as well as 4 separate patient wards with top of the range fully climate-controlled enclosures.

The focus of our After Hours VCAs is to provide exceptional, efficient, multitasking assistance to our vets, nurses and client care team from 6pm to 6:30am, four nights on, followed by 5 days off.

The position encompasses a wide range of duties including managing emergency and routine phone calls, patient care, equipment cleaning/sterilization, laboratory work, stock control, hospital cleaning and general housekeeping.

We are looking for a conscientious, attentive individual who will always focus on the best possible supportive care to our colleagues, clients and patients, remaining composed in the event of a veterinary emergency or challenging circumstances. Working as part of our team, the individual joining will bring enthusiasm and drive to the role, with your passion for service matching your love of pets.

You will be joining a highly talented, experienced and friendly team consisting of 18 vets and 40 support colleagues sharing the duties across our two practices in Colchester. We offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Key points:

• Salary based on specific veterinary sector or relevant experience.
• Busy, friendly, supportive environment
• Contribute to a great client journey and patient care from start to finish
• Work 4 nights on followed by 5 days off on a rota basis
• Interesting and diverse workload with no day being quite the same as the previous
• 20% discount at the Vets4Pets, Pets at Home and the Groom Room

If you share our passion for delivering outstanding pet healthcare, great customer service and would like to join our team we would love to hear from you.

Location: CO3 8PB

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!