OOH Team Leader

Leeds Women's Aid; Leeds; Hybrid; GBP 33,000; Full time

Job summary

Join a dedicated team making a real difference in the lives of those affected by domestic violence. As the Out of Hours Team Leader, you'll lead a compassionate team providing essential support through a 24-hour helpline. This role is crucial in ensuring that vulnerable individuals receive timely assistance and care. With flexible hours and the possibility of remote work, this position offers a unique opportunity to contribute to a vital cause while balancing personal commitments. If you're passionate about safeguarding and empowering women, this role is your chance to make a meaningful impact in the community.

Qualifications

• Proven experience leading a team to support vulnerable individuals.
• Strong understanding of safeguarding and domestic abuse issues.

Responsibilities

• Lead the OOH team covering nights and weekends for helpline support.
• Respond to the day-to-day support needs of service users in the refuge.

Skills

Team Leadership

Experience in Domestic Abuse Services

Safeguarding Knowledge

Experience in Supported Accommodation

Understanding of Violence Types

Job description

Out of Hours (OOH) Team Leader (*Female)

Fixed-Term (Maternity cover)
£32,642 (FTE) p.a.
Hours are flexible with a choice of contracted hours between 24-35 hours per week (Full time – 35 hours a week).

It’s all about making a difference.

We are currently seeking a highly skilled and enthusiastic Out of Hours Team Leader to cover maternity leave until the end of March 2025. The OOH Team Leader will lead the OOH team covering nights and weekends who answer the 24-hour helpline and respond to the day-to-day support needs of service users in the refuge. The helpline is the first point of contact for Leeds Domestic Violence Service for any person experiencing domestic abuse.

The hours are flexible, and some working from home can be arranged.

Leeds Women’s Aid (LWA) is the largest women’s charitable organisation in Leeds, providing services for victims of domestic violence and abuse, honour-based violence, forced marriage, trafficking, stalking, and harassment. LWA is the lead agency for two consortia: Leeds Domestic Violence Service and Women’s Loves Leeds.

You will need:

1. Experience of supervising and leading a team to provide excellent support to vulnerable people and children.
2. Experience working in supported accommodation.
3. A good understanding of safeguarding, domestic abuse, sexual and honour-based violence, stalking, and forced marriage.

The closing date for applications is 9am on Monday 25th November 2024.

LWA is fully committed to the principles of equality of opportunity, and applications are welcome from all sections of the community. LWA is a diverse and inclusive organisation; we particularly welcome applications from women from Black, Asian, or Minoritized Ethnic communities, who are currently underrepresented at senior levels.

LWA is committed to safeguarding and promoting the welfare of children, young people, and adults at risk and expects all staff to share this commitment. An enhanced DBS disclosure will be required before taking up this position.

* Posts are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1).

For an informal chat, please contact [e-mail].