Onsite Support Engineer 277091

Little Fish (UK) Ltd.; United Kingdom; On-site; GBP 28,000 - 35,000; Full time

Job summary

Littlefish is seeking an Onsite Engineer to join our Service Delivery team, providing technical support to customers and ensuring smooth IT operations. The ideal candidate will have previous IT support experience and knowledge in networking and various IT technologies. This role includes generous benefits such as annual leave and healthcare cash plans.

Benefits

25 days annual leave

Healthcare cash plan

Internal training academy

Referral bonus scheme

Qualifications

• Eligibility for SC Clearance and NPPV3 clearance.
• Full UK driver's license & access to own vehicle.
• Experience working with an MSP is preferred.

Responsibilities

• Provide effective onsite technical support to customers.
• Troubleshoot and install desktop/laptop/printer issues.
• Build and deploy laptops, desktops, and mobile devices.

Skills

IT problem-solving skills

Understanding of basic networking

Previous experience in an IT support role

Tools

Office 365

Exchange

Windows 10 & 11

Active Directory

Azure

SCCM

InTune

Job description

(You may be required to visit various sites and locations)

Salary: £28,000 – 35,000, plus car allowance £2,000

Must be eligible for SC Clearance (Must have been a UK resident for the last 5 years).

Willingness to undergo NPPV3 clearance

Here at Littlefish, we look for people who can make a difference and become a giant slayer. As the world around us continues to change, we look for people who embrace change with optimism and excitement. These are the passionate and high-performing people who enjoy and thrive on thinking outside the box.

Our current employees are the giant slayers who have made Littlefish what it is today, and you will be the future team members who continue to add drive, passion, and skills as we grow.

If this resonates with you and you are excited to work with creative, passionate, energetic, friendly people - we would love to hear from you.

The role and what you’ll be doing:

Littlefish is seeking an Onsite Engineer to join our growing Service Delivery team.

Candidates must be eligible for Security Clearance and willing to undergo NPPV3 clearance.

As an Onsite Engineer, your main duties will include providing effective onsite technical support to Littlefish’s customers, including troubleshooting and installing desktop/laptop/printer issues, basic network/server troubleshooting, and administration. Your knowledge of End User Compute technologies will be critical through our Device Lifecycle Management service, where you will build and deploy laptops, desktops, mobile phones, and other equipment across the customer estate.

You will need to communicate effectively with customers and manage technical queries in line with Littlefish standards and SLAs.

What we are looking for:

• Previous experience in an IT support role.
• Understanding of basic networking.
• IT problem-solving skills.
• Knowledge of IT infrastructure support across technologies such as:
• Desktop/laptop/printer hardware
• Office 365
• Exchange
• Windows 10 & 11
• Active Directory, Azure, iOS
• Deployment technologies like SCCM and InTune.
• Full UK driver's license & access to own vehicle
• Experience working with an MSP

Benefits include 25 days annual leave, healthcare cash plan, internal training academy, referral bonus scheme, and more.

Life at Littlefish:

Our values shape who we are and how we work. We hire people who embody our values: High Performing, Passionate, and Can-Do Attitude. We aim to be an inclusive community where everyone feels supported and valued.

If you believe you can make a tangible difference, apply today and join us on this journey.

We are committed to diversity and inclusion and encourage applications from all backgrounds. Please contact us if you need adjustments during the recruitment process.

Part of our application process includes ED&I questions, with an option to select ‘prefer not to say’.