Onsite support analyst

Computerworld Personnel Ltd; Portishead, Bristol, Cheltenham; On-site; GBP 32,000 - 35,000; Full time

Job summary

An established industry player is seeking a skilled Onsite Support Analyst to join their dynamic team in the Bedfordshire area. This role requires a solid technical background in Infrastructure and Networking, with a focus on supporting a single client. You will play a crucial role in resolving IT issues and ensuring compliance with service level agreements. The company offers a supportive environment with opportunities for career progression and a comprehensive benefits package, including generous holiday allowance and pension contributions. If you are proactive and passionate about IT support, this is the perfect opportunity for you.

Benefits

25 days holiday including bank holidays

Career progression

Company pension

Qualifications

• Experience in WAN technologies and virtualization tools like VMware/Hyper-V.
• Strong skills in Active Directory and Microsoft services.

Responsibilities

• Provide onsite support for IT issues, ensuring timely resolution or escalation.
• Travel to multiple offices as needed to support client requirements.

Skills

WAN Technologies

VMware

Hyper-V

Windows Server

Exchange Server

Active Directory

MFA

Endpoint Manager

M365

SharePoint

MSP experience

Job description

Onsite support analyst - Woburn - £32,000-£35,000 DOE

I'm seeking an experienced Onsite support analyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in the area. You will work on one client site, with some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs.

Benefits for the correct Onsite support analyst:

25 days holiday inc bank holidays, career progression, Company pension

The successful Onsite support analyst will have experience in some of the following:

• Knowledge of WAN Technologies
• Some experience with VMware/Hyper-V
• Skills with Windows and Exchange Server
• Good skills in Active Directory, MFA, Endpoint Manager, M365, SharePoint etc
• MSP experience is essential

If you are interested in this role or looking for something similar, please contact Harry Davies directly on [e-mail]

If you are interested in this position please click 'apply'.