Onsite Project Technician

AVI-SPL; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks an Onsite Project Technician to enhance AV integration in client environments. This role involves supporting installation teams, managing complex audio/video systems, and ensuring client satisfaction through effective communication and technical expertise. The ideal candidate will thrive in a dynamic culture that values innovation and personal growth. With opportunities for training and development, this position is perfect for those looking to advance their technical skills while contributing to impactful projects in a collaborative setting.

Benefits

Medical Benefits

Paid Holidays

Sick Days

Personal Days

Training Opportunities

Dynamic Company Culture

Qualifications

• Ability to read and interpret electronic schematics and blueprints.
• Knowledge of basic signal flow for audio, video, and control.

Responsibilities

• Support project installation teams and fulfill project tasks.
• Field service support of networked devices and AV systems.

Skills

Audio/Video Systems Knowledge

Field Installation Knowledge

Basic Computer Knowledge

Customer Service Skills

Ability to Use Hand and Power Tools

Ability to Work Independently

Knowledge of Networked Devices

Communication Skills

Tools

Cisco Video Endpoints

Extron Control Programs

Job description

Description

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

An onsite project technician is required to be based at one of our client sites in Canary Wharf London. This individual will need to develop into the role highlight below, with a view to providing engineering and administrative support of fully integrated conference rooms, boardrooms and large complex environments such as auditoriums. The project technician will report daily to the project lead (AVI-SPL) and function as an extension of their team. His/her responsibilities include the support of av deployment as the project dictates, working with AV vendors assigned to the project and the customer's management team.

Day-To-Day Responsibilities:

The Onsite Project Technicians responsibilities include, but are not limited to:

• Read and interpret electronic schematics and architectural blueprints.
• Support project installation teams in accordance with Citi standards.
• Fulfil project tasks dictated by client and project management team.
• Field service support of networked devices (Routers, IP Protocols, etc.).
• Working within a team shift pattern set out by the management.
• Performs other AV related tasks as directed by the client.
• Decommissioning and redeployment of video conferencing systems as necessary.
• Ability to work and think independently and ensuring to meet deadlines.
• Basic computer knowledge.
• Knowledge of various audio/video systems.
• Field knowledge of networked devices (Routers, IP Protocols, etc.).
• Knowledge of basic signal flow for audio, video and control.
• Ability to supervise installation teams during integration and commissioning.
• Sign off for handover to client of all in scope AV spaces.
• Ensure all AV spaces are presentable, ready for use, and in line with the client’s expectations.
• Ability to work and think independently and in line with deadlines.
• Demonstrated customer service focus and client communication skills.
• Deputise when required for project manager and client for London works.

WHAT WE’RE LOOKING FOR

Must-Haves:

• Effectively communicate with employees, customers and colleagues
• Ability to use hand and power tools in a safe and efficient manner
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of various audio/video systems.
• Field installation knowledge of control programs (Extron/Firmware) – upload and download capability
• Field knowledge of networked devices (Routers, IP Protocols, AVoIP etc.)
• Configuration of Cisco video endpoints and room systems and certification on behalf of the client
• Knowledge of basic signal flow for audio, video and control
• Ability to supervise installation teams
• Willing to undertake training and examinations to improve their technical knowledge

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.