Onsite Account Coordinator: Client Relations & Ops

Winner Recruitment; Hinckley; On-site; GBP 17,509 - 18,363; Full time

Job summary

Winner Recruitment is seeking an On-site Account Coordinator for their Hinckley site. You will manage the day-to-day running of the onsite account and build strong client relationships while supporting the temporary workforce to ensure service levels are met.

Responsibilities include KPI monitoring, coordinating recruitment and inductions, handling worker queries, and reporting incidents. A full UK driving licence and onsite experience are required, along with excellent communication skills.

Qualifications

• Full UK driving licence and own vehicle.
• Experience in recruitment, onsite management or account management.
• Excellent communication and relationship-building skills.
• Strong organisational and time-management abilities.
• Proficient with Microsoft Office, including Excel and Word.
• Able to prioritise workloads and work under pressure.
• Proactive, reliable and able to work independently.
• Positive attitude with focus on delivering excellent customer service.

Responsibilities

• Manage the day-to-day running of the onsite account.
• Build and maintain strong relationships with the client.
• Recruit, induct and support temporary workers.
• Ensure client staffing requirements are met.
• Monitor KPIs and service levels.
• Handle worker queries, attendance, performance and retention.
• Conduct investigations, disciplinary and grievance meetings when required.
• Ensure compliance with company and client procedures.
• Report incidents and manage accident documentation.
• Provide regular updates to the Account Area Manager.
• Support the team during busy periods, weekends and bank holidays when required.

Skills

Driving licence

Recruitment experience

Communication skills

Organisation

Microsoft Office

Job description

Winner Recruitment is seeking an On-site Account Coordinator for their Hinckley site. You will manage the day-to-day running of the onsite account and build strong client relationships while supporting the temporary workforce to ensure service levels are met.

Responsibilities include KPI monitoring, coordinating recruitment and inductions, handling worker queries, and reporting incidents. A full UK driving licence and onsite experience are required, along with excellent communication skills.