Online Trading Assistant

Harvey Nichols; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading luxury retail department store as an Online Trading Assistant in London. This role involves supporting the Ecommerce team in optimizing online trading, managing product data, and analyzing category performance. With excellent benefits and a culture of inclusivity, you’ll thrive in our dynamic, fast-paced environment.

Benefits

Up to 40% off fashion

30% off beauty and perfumery

Clothing allowance

Charity days

Learning and development opportunities

Qualifications

• Ecommerce professional with experience in online retail preferred.
• Experience with Google Analytics and enterprise ecom platforms.
• Detail-oriented and able to multi-task.

Responsibilities

• Support trading team in online product management and merchandising.
• Oversee product upload process and maintain product cycle.
• Utilize analytics to monitor performance and share insights.

Skills

Detail-oriented

Organizational Skills

Problem Solving

Tools

Google Analytics

Big Commerce

Fredhopper

Job description

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Online Trading Assistant - London

Do you love all things online?
Are you logical and tecnically astute?
Do you love all things luxury retail?
If YES, we may have the role for you…

Luxury department store, Harvey Nichols, is searching for a Online Trading Assistantfor our Ecommerce team in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as.

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

This will be a highly demanding role, working in a fast-paced online environment, focusing on supporting the trading team in delivering online trade across product, search and merchandising online for all Online Trading Assistant duties will include overseeing the enrichment process of all products, daily operations of the product cycle from Studio to Live, Visual Merchandising, and supporting with reporting & analytics when needed.

You will:

• Management of the products in the PIM, including categorisation and enrichment.
• Oversee daily product upload process, sign off and release from PIM to the site.
• Maintenance of the product loading schedule and % of range online status.
• Prioritisation of key brands and products based on marketing and launch calendar.
• Work with the size and fit team where appropriate to enrich products in PIM.
• Work with studio team to ensure all products have the correct photography before being released to the site.
• Creation of new categories for editorial stories and CLP/landing pages.
• Restriction of products or brands by regions where appropriate.
• Works with the Customer Service team to resolve any customer issues caused by product data or imagery.
• Support on projects to improve the product enrichment and go live process.
• Daily checks across the site for product availability and any inconsistencies.
• Visual Merchandising, Search and Filtering, utilising Fredhopper for all products in your categories to optimise performance.
• Support with product selection and optimised customer journeys for emails, editorial content and CRM to maximise results.
• Support Online Trading Manager with weekly category trade reporting.
• Using GA and Content Square to analyse category performance, sharing insights and actions to further improve category and site performance.
• Monitor competitors for; promotional activity, brand mix, pricing, and merchandising

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Are you an:

• Ecommerce professional with previous experience in online retail preferred.
• Experience with Big Commerce and Fredhopper or other enterprise ecom platform and merchandising tools preferred.
• Experience with Google Analytics.
• Commercially astute with a results driven mindset, motivated by seeing your actions drive measurable improvements.
• Must be detail-orientated, deadline driven, and able to multi-task with solid organisational skills.
• Logical approach and comfortable learning new processes and technical toolsets.
• A team player, capable of collaborating and communicating across the business.
• A positive, enthusiastic problem solver who relishes a challenge.

Where do I sign?
If this sounds like you, we want to hear from you!

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 22/06/2025 by TN United Kingdom