Online Trade Assistant

Harrods; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury retail emporium seeks an Online Trading Assistant to join their team in London. In this role, you'll support product merchandising, analyze web data, and collaborate with stakeholders to enhance the online shopping experience. Ideal candidates possess retail experience and strong communication skills.

Benefits

Friendly work environment

Opportunities for career development

Inclusive company culture

Qualifications

• Retail and E-Commerce experience preferred.
• Strong attention to detail and stakeholder management skills.
• Clear communication skills, both written and verbal.

Responsibilities

• Support the Online Trading team in managing product merchandising.
• Perform regular checks and quality assurance on product imagery.
• Use web analytics data to identify insights for trading actions.

Skills

Attention to Detail

Stakeholder Management

Communication Skills

Time Management

Multitasking

Tools

Microsoft Office

Google Analytics

Job description

We have an exciting opportunity for an Online Trading Assistant to join our team here at Harrods. You will provide support to the Online Trading team, including data governance, efficient management of product merchandising, trade reporting, managing stakeholder communications, and executing trading actions.

About The Role

The Online Trading Assistant will perform regular on-site checks of newly published lines, QA of product imagery and copy, attributes well maintained, as well as maintain and merchandise category pages with the new products that have been published.

You will also:

• Support brand communications
• Conduct competitor site reviews
• Use web analytics data from Google Analytics to identify insights and actions from the reports
• Use the merchandising tool to implement appropriate curations to help improve key .com KPI

About You

The ideal candidate will have a commercial mindset (retail and E-Commerce experience preferred) and previous experience with Microsoft Office and Google Analytics. Strong attention to detail and confidence in stakeholder management are essential.

You should have clear communication skills (both written and verbal), the ability to multitask, be a team player, and possess excellent time management skills. A desire to learn and grow is also important.

About Us

As the world’s leading luxury retail emporium, we craft magic and memorable experiences for our customers and support our talented teams to become the best ambassadors for our global brand. We set the highest standards and reward the remarkable people who help us maintain them.

Our Promise to You

Help us make the impossible possible for our customers, and we’ll do something remarkable for you. We offer a friendly environment to inspire your best work, along with abundant opportunities and support to build an exceptional career across our business.

Uniquely You

At Harrods, we believe the personality and authenticity of our people set us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. We are proud of our inclusive culture where everyone can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and experience, we believe in growth and value individual strengths. If you do not meet every criteria but have the skills and experience to thrive and align with our values, we encourage you to apply.

If you'd like to learn more about our people and culture, search #TogetherHarrods on LinkedIn, Facebook, or follow us on Instagram @togetherharrods.