Online Retail Media Experience Manager (12 Month FTC)

Tesco UK; Digswell; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading retail company in the UK is looking for a strategic professional to enhance their digital retail media experience. The role involves developing new guidelines for media operations, collaborating cross-functionally, and leveraging data to drive growth. Flexibility in working location is provided, accommodating a hybrid work model. Ideal candidates will have strong communication skills and experience in eCommerce advertising.

Benefits

Flexible working options

Inclusive recruitment process

Qualifications

• Proven experience in retail media networks or digital marketing.
• Ability to balance commercial goals with customer satisfaction.
• Understanding of onsite advertising formats and programmatic media.

Responsibilities

• Develop new toolkits and creative guidelines for digital retail media.
• Review and improve operational processes for digital media planning.
• Establish clear measurement frameworks for retail media success.

Skills

Strong communication

Stakeholder management

E-commerce advertising

Job description

We're looking for a strategic and customer-focused professional to elevate our digital retail media experience. In this role, you’ll make sure our digital retail media deliver an excellent experience for customers while also supporting our commercial goals. You’ll work across all the Tesco.com propositions (GHS, Marketplace, Whoosh & F+F) to improve how we connect with our shoppers, utilising data and insights to drive smart, scalable growth.

-Collaborate cross-functionally on the development of digital retail media principles to balance commercial and customer objectives

-Develop new toolkits and creative guidelines for digital retail media across Tesco.com with brand expression and design teams

-Review and improve operational processes for the planning, execution and evaluation of digital retail media across Tesco online propositions (GHS, Marketplace, Whoosh & F+F).

-Identify and develop proposals for new digital revenue streams based on industry trends, emerging customer behaviours and online CX development that drive mutual value for Tesco & Retail Media clients.

-Work closely with Online Trade and Content teams to plan and activate retail media opportunities successfully, continuously evolving strategies and guardrails in line with industry trends and regulatory changes.

-Establish and maintain clear measurement frameworks to assess the customer impact of retail media activity. Monitor performance data and customer insights, regularly reviewing results and contributing to optimisation plans to ensure initiatives deliver the best possible outcomes for customers.

-Understanding of onsite advertising formats, sponsored content, and programmatic media.

-Ability to balance commercial goals with customer satisfaction.

-Strong communication and stakeholder management skills.

- Proven experience in retail media networks, eCommerce advertising, digital marketing or customer experience

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.