Online Manager - Mansfield

Asda Stores Ltd.; Mansfield; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Colleague discount: 15% off your shop

Discretionary company bonus scheme

Enhanced electric car scheme

Free eye test for you and nominated

Discounted services across multiple As

Résumé du poste

Asda Stores Ltd. in Mansfield is seeking an Online Manager to lead the day-to-day online operation in-store, keeping the team engaged, vans on the road and customers happy.

You will validate picker and driver resources through rota planning, driving picking accuracy, and ensuring consistent online service. You will drive strategy for trading activity on the shopfloor, coach your team, and improve availability while reducing waste.

Qualifications

• Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
• Operational knowledge on Online retail environment.
• Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership and building resilience.
• Strong organisational skills and great customer service.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsabilités

• Drive strategy into action: planning and executing all trading activity on the shopfloor with strong availability and KPI focus.
• Lead with impact: coach the team to improve routines, selling with personality and accuracy.
• Ensure online picking and driver resource through effective rota planning and audits.
• React to customer feedback with action plans to protect service levels and CSI.
• Promote a culture of engagement, resilience and accountability across the online team.

Connaissances

Team leadership

Strategic planning

Coaching across teams

Customer service

Shift flexibility

Description du poste

At Asda, we want you to find your everything as an Online Manager, you'll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy. You will be responsible of the online shrink agenda with structured process and data lead decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation. What qualities you'll need:

• Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
• Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride.
• Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits.
• Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

  Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.

• Operational knowledge on Online retail environment.
• Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership and building resilience.
• Strong organisational skills and great customer service.
• Flexibility to work a range of shifts, including weekends and evenings.

Are you ready to take the next step and be the guiding force behind one of our

Job TitleOnline ManagerLocationMansfieldEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week45Salary Competitive salary plus benefits CategoryStore ManagementClosing Date11 November 2026, Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas