Online Education Appointment Setter | AS

Guided Growth; United Kingdom; Remote; GBP 61,000 - 73,000; Full time

Benefits offered by this job

Remote UK-based role

Uncapped commission

Monthly bonus opportunities

Job summary

Guided Growth in the United Kingdom seeks an Online Education Appointment Setter to manage rapid outreach to families interested in A Level Maths programmes. You will schedule live group presentations or one-to-one calls, handling questions with care while not closing sales yourself.

Remote UK-based role with a structured commission plan and uncapped earnings potential. The position offers a base of £1,000 per month plus commissions, bonuses, and a strong lead flow to fuel a recurring target.

Qualifications

• UK-based with fluent spoken and written English.
• Experience in appointment setting, outreach or phone-based customer conversations, or completed recognised sales training.
• Confident on the phone and able to handle a high volume of calls and messages daily.
• CRM experience (GoHighLevel or similar) is a plus.

Responsibilities

• Make calls and messages to new enquiries as quickly as possible.
• Follow up with webinar attendees, previous enquiries, no-shows and families who did not enrol.
• Identify why the student struggles with A Level Maths and what the family wants.
• Book qualified families into live group presentations or one-to-one calls with the closer.
• Send confirmations and reminders, rebook no-shows promptly.
• Answer parents' questions before/after calls to build trust and aid decision-making.
• Keep the CRM, calendar and activity tracker up to date with lead details and outcomes.
• Provide clear notes to the closer before every call.
• Attend weekday Zoom sales huddles and submit end-of-day outreach reports.
• Suggest new follow-up messages and approaches to improve bookings.

Skills

Appointment setting

Phone outreach

CRM management

Excellent English

High-volume calling

Tools

GoHighLevel

Job description

Online Education Appointment Setter | AS

Online education

On-target earnings OTE £5,500 to £6,500+/month Location Remote, UK based

ABOUT THE OPPORTUNITY

We run a structured online programme for students in the UK studying A Level Maths and Further Maths. It combines live lessons, exam style practice, weekly homework, marked assessments and ongoing mentor support, and 88% of active participants achieved an A or A* last year. We are now into our fifth year, with a team of teachers delivering the programme and some of the strongest reviews in our market.

For five years, every enquiry and every sales conversation has been handled by the two founders alongside teaching and running the business. We collected £130,000 last month and £355,000 over the last three months, with 15 to 20 new enquiries coming in every day. The leads are already there. What we need now is someone whose whole job is to speak to those families quickly, answer their questions and get them onto a call. This is the first dedicated setter seat in a new sales team, alongside a closer, as we push towards £250,000 a month.

THE ROLE

You'll be the first point of contact for parents and students who have shown interest in the programme. You'll call and message new enquiries, webinar attendees, no shows and families who showed interest but didn't enrol, find out what's going on with the student's maths, and book suitable families into either a live group presentation or a one to one call with the closer. You won't be responsible for closing the sale, but families will ask you real questions about the programme, so you'll need to know the offer well and handle those conversations with the same care a closer would.

WHAT YOU'LL BE DOING

• Calling and messaging (including WhatsApp) new enquiries from paid and organic marketing as quickly as possible
• Following up with webinar attendees, previous enquiries, no shows and families who didn't enrol previously
• Finding out why the student is finding A Level Maths difficult, what they've tried and what the family is looking for
• Booking qualified families into live group presentations or one to one calls, with the parent or guardian and student attending where applicable
• Sending timely confirmations and reminders, and rebooking no shows promptly
• Answering parents' questions before and after calls to build trust, knowing many families take time and several conversations to decide
• Keeping the CRM (GoHighLevel), calendar and activity tracker up to date with lead source, qualification details, outcome and next step
• Giving the closer clear notes before every call
• Attending weekday Zoom sales huddles and submitting an end of day report covering outreach, bookings, confirmations, no shows and follow ups
• Bringing ideas for new follow up messages and approaches that get more families booked and enrolled

WHO WE'RE LOOKING FOR

Parents are trusting us with their child's education, so we want someone calm, friendly and consultative, never pushy or aggressive, who makes families and students feel comfortable opening up about what they're finding difficult.

You'll be a great fit if you...

• Are UK based, with fluent spoken and written English
• Have experience in appointment setting, outreach or phone based customer conversations, or have completed recognised sales training
• Are confident on the phone and comfortable working through a high volume of calls and messages every day
• Understand there is always another follow up to send, and keep going rather than stopping at a set number
• Are hungry, self motivated and driven by earning more
• Are never afraid to ask questions or ask for help when you're unsure of something
• Are organised and disciplined with a CRM (GoHighLevel or similar experience is a plus)
• Bonus: have studied A Level Maths yourself (Further Maths even better), so you can relate to students and understand the offer quickly

OUTCOMES & KPIS

• Generate enough qualified appointments for approximately 100 attended sales calls per month
• Book approximately 125 to 145 appointments per month, around 6 to 7 per working day, allowing for cancellations and no shows
• Show rate of 75% minimum, with an 80% target
• Work an inbound flow of 15 to 20 new enquiries per day (roughly 450 to 600 a month), plus follow up lists
• Fast speed to lead on every new enquiry
• Accurate CRM records for every lead: source, qualification details, appointment outcome and next step
• Enrolments from your appointments tracked as a shared sales outcome, supporting a team target of £100,000 in new programme sales per month

A qualified appointment is a family with a student who may be suitable for the programme, booked with correct contact details and a clear reason for the enquiry, confirmed with the time and call details, and attended by the parent or guardian and student where applicable. Attendance at either a live group presentation or a one to one call counts.

COMPENSATION

BASE

£1,000 per month.

COMMISSION

Attended appointments: £20 for every qualified appointment attended (group presentation or one to one), whether or not the family enrols.

Enrolments: £75 for every enrolment attributed to an appointment you set, paid once the student's first payment has been collected.

BONUS

£250 for every £50,000 in collected programme revenue from your appointments during the month. Commission and bonuses are calculated on revenue after discounts, excluding VAT and refunded amounts. Uncapped.

ON TRACK EARNINGS

• 100 attended appointments × £20 = £2,000
• 30% enrol = 30 enrolments × £75 = £2,250
• 30 enrolments × £2,500 average cash collected = £75,000 collected = 1 bonus × £250 = £250
• Base = £1,000

Total: approximately £5,500/month | £66,000/year

POTENTIAL EARNINGS

• 100 attended appointments × £20 = £2,000
• 40% enrol (the current close rate on calls) = 40 enrolments × £75 = £3,000
• 40 enrolments × £2,500 average cash collected = £100,000 collected = 2 bonuses × £250 = £500
• Base = £1,000

Total: approximately £6,500/month | £78,000/year

Programmes range from £2,700 to £3,300, and around 80% of families pay in full, giving an average of roughly £2,500 cash collected per enrolment.

TIME & LOCATION

• Full time, fully remote, approximately 30 to 40 hours per week
• UK based
• Peak calling hours are weekday evenings, roughly 5:30pm to 9pm UK time, when parents and students are both available
• Weekend availability is valuable, as families book calls throughout the day on weekends
• Daytime hours for new enquiries, follow ups and parents who prefer a quick call during the working day
• A reliable internet connection and a quiet, professional space for calls

WHY THIS ROLE

• An established business in its fifth year, collecting £130,000 last month and £355,000 over the last three months
• Warm, consistent lead flow of 15 to 20 new enquiries every day, with a 6x return on ad spend for new customers and plans to keep ad spend high
• A product families genuinely want, with 88% of active participants achieving A or A* and some of the best reviews in the market
• Students are working towards an exam, so families need to make a decision. There is always someone to speak to and always a follow up to send
• Paid for every attended appointment, whether or not the family enrols, on top of a base, enrolment commission and an uncapped revenue bonus
• The first sales hire in a brand new team, working directly with the founders, with a clear goal of growing from £130,000 to £250,000 a month and the chance to shape how the team grows