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Online Assistant

Sainsbury's

Waingroves

On-site

GBP 20,000 - 30,000

Full time

2 days ago
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Job summary

An established industry player is seeking enthusiastic Online Assistants to join their dynamic team. This role involves picking orders on the shop floor or supporting in the online warehouse, ensuring customers receive the best quality products. You'll thrive in a fast-paced environment, taking pride in your work while being active and engaging with technology. With a commitment to inclusivity and growth, this company offers a supportive atmosphere where you can excel. Enjoy a competitive pay rate and fantastic benefits, including discounts, generous leave, and wellbeing support, making this an exciting opportunity for those who love food and customer service.

Benefits

Nightshift Premium
10% Discount Card
Free Food and Hot Drinks
Generous Holiday Entitlement
Shopping Discounts
Generous Family Leave
Pension Matching
Share Schemes
Wellbeing Support

Qualifications

  • Must be at least 18 years old if working shifts before 6am or after 11pm.
  • Comfortable with technology and able to lift shopping containers.

Responsibilities

  • Picking customer orders with care and attention to quality.
  • Processing orders and assisting customers in the online warehouse.

Skills

Attention to Detail
Customer Service
Ability to Lift 15kg
Comfort with Technology

Education

School Leaver

Job description

Love food, shopping and fast-paced work? Joining our team as an Online Assistant could be the role for you! This is a hands-on job that makes our online customer orders happen, from the second they click the order button on our website to the moment their shopping lands on their doorstep.

As an Online Assistant you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for. Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.

Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and have a keen attention to detail. It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!

If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.

Sainsbury's will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit: https://www.gov.uk/know-when-you-can-leave-school

Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:

  • Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement - based on the hours you work.
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
  • Family leave – generous maternity and paternity leave.
  • Pension – Sainsbury’s will match between 4-7.5% of your pension contributions.
  • Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
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