One Stop - Post Office Counter Clerk

Tesco; Brimstage; On-site; GBP 18,000 - 24,000; Full time

Job summary

A convenience store chain is seeking customer-focused individuals to enhance the shopping experience. In this role, you will engage with customers, understand their needs, and ensure a friendly and efficient service environment. Ideal candidates will be team players with excellent customer service skills and a passion for the products offered. Join a well-recognized retailer dedicated to serving local communities in a warm and welcoming atmosphere.

Qualifications

• Excellent customer service skills.
• Ability to work as part of a team.
• Passionate and knowledgeable about products.

Responsibilities

• Greet customers warmly and assess their needs.
• Ensure store shelves are stocked and presentable.
• Follow Post Office procedures and processes.

Skills

Customer service

Teamwork

Communication

Job description

At One Stop Stores we aim serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Do your best to make sure the customer finds everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Make sure Post Office processes and procedures are followed
• Always think 25 when serving age restricted products
• Work as part of a team to complete store duties

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLCbut operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week
One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughoutEngland and Wales, there’s sure to be a
One Stop near where you live or work.

We’re proud to have been accredited Disability LeaderLevel 3and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.

Please Note

One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country pleaseclick here